What are the responsibilities and job description for the Operations Clerk-I position at ExcelGens, Inc.?
Remote Role: Schedule: Would prefer someone to work Wed
- Sun, 40 hours a week (weekend availability is 100% required). **not looking for a call center background** Scheduled available: 1
- EST hours
- Monday
- Friday 1
- PST hours 11 am onwards
- Monday
- Friday 1
- CST hours Saturday
- Wednesday You will support hourly and daily quality management and support across our Meal Manager program - a growing space within Client. You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis. Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent. You will be an active contributor to helping launch new pilot initiatives, as we test and build this business. Preferred Qualifications: - excellent verbal communication - attention to detail - ability to adapt to changing contexts - last-hour logistics or delivery customer service experience (Fedex, UPS, high-visibility package delivery roles) Nice to have: - experience with Slack