Onboarding Specialist

Excelcare at Lewes is seeking a highly organized and detail-oriented Onboarding Specialist to support the successful onboarding of newly hired employees across our skilled nursing facilities. This role serves as a key liaison between candidates, facility leadership, and corporate teams to ensure a smooth and positive transition from offer acceptance through the first day of employment.

This is a non-HR position focused on onboarding coordination, compliance, communication, and new hire support. The ideal candidate is proactive, customer-service oriented, and thrives in a fast-paced healthcare environment.

Located at 301 Ocean View Blvd, Lewes DE 19958

Onboarding Specialist Benefits:

• Health, Dental, and Vision Insurance

• 401(k) with up to 5% company matching

• Paid time off, paid sick time, and paid holidays

• Daily Pay option

• Employee-only discounts, perks, and rewards programs

Onboarding Specialist Responsibilities

• Coordinate the onboarding process for new hires from offer acceptance through their first day of employment.

• Ensure all required pre-employment documentation, licenses, certifications, and compliance requirements are completed accurately and on time.

• Communicate regularly with candidates, facility leadership, and corporate departments to provide updates and support throughout the onboarding process.

• Schedule pre-employment appointments, orientations, and start dates while maintaining onboarding timelines.

• Monitor onboarding progress and follow up on outstanding items to ensure a seamless hiring experience.

• Assist with onboarding audits and maintain accurate electronic records and employee files.

• Provide exceptional customer service to new hires by answering questions and guiding them through the onboarding process.

• Partner with recruiters and facility teams to support staffing goals and ensure a positive new employee experience.

Onboarding Specialist Qualifications

• Previous experience in onboarding, recruiting coordination, healthcare administration, or a related field preferred.

• Long-term care or skilled nursing experience is a plus.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• Excellent communication and customer service skills.

• Proficiency with Microsoft Office and applicant tracking systems (ATS) preferred.

• Detail-oriented with a high level of accuracy and professionalism.

• Ability to work independently and collaboratively in a fast-paced environment.