IT Support Specialist

Mission Statement

At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment.

Job Description

Overview

The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment.

Key Responsibilities

• Technical Support:
  • Provide timely assistance for hardware and software issues faced by staff and students.
  • Troubleshoot and resolve IT-related problems efficiently.
• System Maintenance:
  • Regularly update and maintain school technology systems, including computers, tablets, and educational software.
  • Ensure all systems are secure and functioning optimally.
• Training and Support:
  • Conduct training sessions for staff on using technology effectively in the classroom.
  • Develop user-friendly guides and resources to assist staff and students.
• Collaboration:
  • Work closely with educators to identify technology needs that enhance learning for neurodiverse students.
  • Collaborate with external vendors for software and hardware procurement and support.
• Data Management:
  • Assist in managing student data systems and ensure compliance with privacy regulations.
  • Support the implementation of educational technologies that cater to diverse learning needs.

Qualifications

• Education:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience:
  • Previous experience in an IT support role, preferably in an educational setting.
  • Familiarity with assistive technologies and tools used in special education is a plus.
• Skills:
  • Strong problem-solving abilities and technical troubleshooting skills.
  • Excellent communication skills to interact with staff, students, and parents.
  • Patience and empathy when working with neurodiverse individuals.

Personal Attributes

• Passion for supporting children with Autism and Learning Disabilities.
• Commitment to fostering an inclusive and supportive school environment.
• Ability to adapt to the unique needs of each student and staff member.

Inclusivity Statement

At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development in special education and technology.
• A supportive and collaborative work environment focused on student success.

Application Process

Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to careers@excelprepschools.org .

Join Us!

Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!