What are the responsibilities and job description for the Client Services Representative position at Excel Group?
At Excel Courier, we are committed to excellence fueled by a culture of appreciation for our dedicated team members. Join us serving the Mid-Atlantic region providing high-touch time-critical delivery solutions.
If you enjoy fast-paced problem solving, helping people in real time, and working as part of a team where your accuracy and communication matter every day, this role may be a great fit.
Our Client Services Team plays a critical role interacting with our clients and providing confidence that it's just as important to us that we make a successful delivery than it is to them. They...
- Monitor multiple forms of communication with current and potential clients
- Enter and monitor highly detailed job orders
- Adhere to complex individualized client specifications
- Organize documents and assist in the billing process
Collectively, our seasoned team has over thirty years of experience at Excel. They are here to train, provide coverage during peak times and a clear escalation path when issues arise. This is an on-site role supporting live, time-critical operations.
You will need to satisfactorily complete a background and drug screening. We participate in E-Verify to confirm the employment eligibility of all new team members. The schedule is Monday - Friday 9:00am - 6:00pm.
Salary : $20