What are the responsibilities and job description for the Dental Office Manager position at Excel Dental Management?
Description:Key Responsibilities:Lead and direct the team to ensure consistent and high-quality patient service.Participate in onboarding and training new team members.Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training.Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties.Supervise staff activities and assignments in accordance with office policies and legal requirements.Contribute to marketing strategies and initiatives to promote the practice.Oversee patient relations and resolve patient complaints effectively.Organize and facilitate monthly staff meetings to maintain clear communication.Address conflicts and administer disciplinary actions when necessary.Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.Adhere to all state and federal regulations governing dental practice operations.Greet and check in patients in a friendly mannerCollect co-payments and verify insurance coverageTreatment planning and coordinating to promote high-case acceptanceReview and maintain schedules for productivitySchedule and confirm patient appointmentsPrepare new patient records neatly and accuratelyVarious office duties as assigned by Regional Mangers and CEOResponding to patient financial inquiries and directing to appropriate departments, as necessaryRequirements:Qualifications for Dental Office Manager include:Exceptional People Skills/Customer ServiceInsurance eligibility and verification experienceReliable/ Fast LearnerAble to work independently as well as in a team environmentBilingual and Spanish speaking (Required).Benefits:Paid Vacation Time (PTO)Paid HolidaysPaid Sick-Time401K Plan with MatchingHealth InsuranceDental InsuranceMentorship for Career AdvancementFree Parking& Much More!Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential!
Salary : $26 - $33