What are the responsibilities and job description for the Clinical Services Administrator position at Examinetics?
Examinetics is looking for a detail-oriented and client-focused individual to join our team as a Clinical Services Administrator! This position is a full-time role at our corporate office in Overland Park, KS. The Clinical Services Administrator will be responsible for managing client accounts, scheduling with occupational health clinics, and reviewing lab results.
Why you will love working at Examinetics
Education and/or Experience
Examinetics is the leading Workforce Health provider, serving clients nationwide. For over 25 years we have been helping businesses of all sizes and from every industry to protect and empower their employees with health compliance solutions. From hearing conservation to respiratory and overall health, our comprehensive suite of services delivers strategic value to clients and their employees. Examinetics proudly serves the workforce health needs of the nation’s best companies, assisting them in their mission-critical priorities. Examinetics is headquartered in Overland Park, KS, with almost 300 associates serving over 3,000 clients in over 16,000 locations annually.
Non-Discrimination
Examinetics is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Why you will love working at Examinetics
- Competitive Hourly Rate
- Medical, Vision, and Dental Insurance
- 401(k) Plan with Employer Matching
- 3 Weeks Paid Time Off (PTO)
- Annual Company Bonus
- Maintain their individual client companies clinical services.
- Assist in the development of programs and the operating procedures.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the manager for resolution.
- Verify entered customer and account data by reviewing, correcting, deleting or re-entering data and purging files to eliminate duplication of data.
- Assist existing clients with any order changes, additions or deletions to existing orders.
- Maintain a recall list for each of their client companies.
- Interact directly with client companies as needed to assure that proper orders are being generated and completed.
- Ensure the confidential and accurate handling of Protected Health Information (PHI).
- Review lab results by comparing to established metrics and qualification requirements.
Education and/or Experience
- High School Diploma or Equivalent.
- 2 year(s) of work experience.
- 2 year(s) experience working directly with clients or customers.
- Experience sorting and filtering data in Excel or similar tool.
- Experience working with Microsoft Outlook or similar tool.
- Experience entering data accurately.
- Experience working independently and as part of a team.
- Experience prioritizing and multitasking effectively.
- Excellent analytical skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to handle confidential information with discretion and maintain high ethical standards.
- Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
Examinetics is the leading Workforce Health provider, serving clients nationwide. For over 25 years we have been helping businesses of all sizes and from every industry to protect and empower their employees with health compliance solutions. From hearing conservation to respiratory and overall health, our comprehensive suite of services delivers strategic value to clients and their employees. Examinetics proudly serves the workforce health needs of the nation’s best companies, assisting them in their mission-critical priorities. Examinetics is headquartered in Overland Park, KS, with almost 300 associates serving over 3,000 clients in over 16,000 locations annually.
Non-Discrimination
Examinetics is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.