ATP Pharmacy Technician Lead (Third Shift)

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details The Lead Pharmacy Technician role at ExactCare is a critical leadership position within our Fulfillment team. This opportunity is open to both internal team members seeking career growth and external candidates with relevant experience. For external applicants, we strongly prefer candidates who bring prior pharmacy leadership experience, particularly in a fulfillment or operations setting. The individual in this role will serve as a subject matter expert and day-to-day leader on their designated pharmacy team. They will collaborate closely with Pharmacy Managers to support workflow efficiency, ensure operational excellence, and uphold team accountability. Responsibilities Serve as the go-to expert for team operations and daily support needs within Fulfillment Coordinate technician scheduling and proactively adjust staffing based on workload demands Lead and support onboarding and training of new pharmacy technicians Oversee quality control processes using standard work and quality checklists Monitor and prioritize STAT and special delivery orders to ensure timely fulfillment Interpret, track, and take action on key reports (e.g., Missing Orders, Production Flow, Special Delivery) in Salesforce and DOMO Complete end-of-day reporting and ensure shift accountability metrics are met Demonstrate strong written and verbal communication to collaborate across departments and resolve patient-impacting issues Support a culture of ownership, feedback, and operational consistency by holding peers to established standards Qualifications For Internal Candidates: Minimum of 6 months tenure at ExactCare Pharmacy and 6 months in current role No active performance management or corrective action Demonstrated leadership potential and strong performance record For External Candidates: Previous pharmacy technician leadership experience in a fulfillment, mail-order, or high-volume setting strongly preferred Proven ability to lead teams, train peers, and manage workflow execution For All Candidates: Excellent organization, communication, and problem-solving skills Ability to analyze data and reports to drive decisions Comfortable working independently on a night shift schedule after training Schedule Note Initial training will be held Monday–Friday from 9:00 AM–5:30 PM CST for the first 3 months. After training, the shift will transition to Sunday–Thursday or Monday–Friday, 10:00 PM–6:30 AM CST. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. The company enables better health and quality of life for patients while helping the healthcare organizations who support them improve key clinical and cost outcomes. Established in 2023 through the combination of ExactCare Pharmacy and Tabula Rasa HealthCare, AnewHealth provides a suite of solutions that includes comprehensive pharmacy services with national dispensing; proprietary science-based technology to optimize medication therapy; full-service pharmacy benefit management; and specialized support services for PACE (Program of All-Inclusive Care for the Elderly). Today, AnewHealth cares for more than 100,000 people nationwide through strong healthcare partnerships with risk-bearing providers, primary and specialty care providers, kidney care and dialysis providers, home health organizations, and managed care plans. Don’t see a job that fits your skills? Share your information with us, and we can reach out to you when something becomes available! Just click Introduce Yourself below or in the top-right corner of the page. Create an account with us, and you can get alerts when jobs become available that peak your interest! Click on Sign In in the top-right corner and Create Account. Once logged in, click on Job Alerts in the top-right corner to create a job alert. Visit our website to learn about AnewHealth, our award-winning culture and benefits! AnewHealth and its affiliated companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn About Our Culture