ATP Pharmacy Technician Lead (Third Shift)

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Lead Pharmacy Technician role at ExactCare is a critical leadership position within our Fulfillment team. This opportunity is open to both internal team members seeking career growth and external candidates with relevant experience. For external applicants, we strongly prefer candidates who bring prior pharmacy leadership experience, particularly in a fulfillment or operations setting.

The individual in this role will serve as a subject matter expert and day-to-day leader on their designated pharmacy team. They will collaborate closely with Pharmacy Managers to support workflow efficiency, ensure operational excellence, and uphold team accountability.

Responsibilities

• Serve as the go-to expert for team operations and daily support needs within Fulfillment
• Coordinate technician scheduling and proactively adjust staffing based on workload demands
• Lead and support onboarding and training of new pharmacy technicians
• Oversee quality control processes using standard work and quality checklists
• Monitor and prioritize STAT and special delivery orders to ensure timely fulfillment
• Interpret, track, and take action on key reports (e.g., Missing Orders, Production Flow, Special Delivery) in Salesforce and DOMO
• Complete end-of-day reporting and ensure shift accountability metrics are met
• Demonstrate strong written and verbal communication to collaborate across departments and resolve patient-impacting issues
• Support a culture of ownership, feedback, and operational consistency by holding peers to established standards
  
  

Qualifications

For Internal Candidates:

• Minimum of 6 months tenure at ExactCare Pharmacy and 6 months in current role
• No active performance management or corrective action
• Demonstrated leadership potential and strong performance record
  
  

For External Candidates

• Previous pharmacy technician leadership experience in a fulfillment, mail-order, or high-volume setting strongly preferred
• Proven ability to lead teams, train peers, and manage workflow execution
• For All Candidates:
• Excellent organization, communication, and problem-solving skills
• Ability to analyze data and reports to drive decisions
• Comfortable working independently on a night shift schedule after training
  
  

Schedule Note

• Initial training will be held Monday–Friday from 9:00 AM–5:30 PM CST for the first 3 months. After training, the shift will transition to Sunday–Thursday or Monday–Friday, 10:00 PM–6:30 AM CST.
  
  

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.