What are the responsibilities and job description for the The Gunter Hotel San Antonio Riverwalk - Front Desk Supervisor position at Evolution Hospitality?
Join Our Team as a Front Desk Supervisor
As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Steeped in the rich traditions of San Antonio The Gunter Hotel dates back to 1909. Listed on the National Register of Historic Places this landmark hotel continues to be part of the city's unique heritage. Centrally located in the Heart of Downtown San Antonio near the river walk and the Alamo. Enjoy craft cocktails at the popular speakeasy Bar 414 and fresh, seasonal dishes at Market on Houston. Whether you are visiting for business or pleasure we know you are going to love the Hotel experience.
As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
Key Skills/Responsibilities
- Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
- Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
- Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
- Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid driver’s license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Steeped in the rich traditions of San Antonio The Gunter Hotel dates back to 1909. Listed on the National Register of Historic Places this landmark hotel continues to be part of the city's unique heritage. Centrally located in the Heart of Downtown San Antonio near the river walk and the Alamo. Enjoy craft cocktails at the popular speakeasy Bar 414 and fresh, seasonal dishes at Market on Houston. Whether you are visiting for business or pleasure we know you are going to love the Hotel experience.