What are the responsibilities and job description for the Front desk gym associate's position at EVOfit?
Overview
We are seeking a dedicated and enthusiastic Front Desk Agent to join our team. This role is essential in providing exceptional customer service and creating a welcoming atmosphere for members. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various tasks efficiently while maintaining a high level of professionalism. Must speak Fluent English and Spanish.
Duties
- Greeting members : Welcome members and guests with afriendly attitude,.
- Membership assistance : Answer questions about memberships, pricing, and gym services.
- Assist with membership sign-ups or renewals, and cancelations.
- Monitoring who enters the gym, ensuring compliance with policies, and addressing any issues that arise,
- Ensure the front desk and gym areas remain clean and organized.
- Provide guidance on gym equipment usage or policies.
- Address guest complaints or concerns promptly and professionally.
- ocasionally assist with creating or sharing content for the gym social media accounts,
- Prepare smoothies, juices, protein shakes and energy drinks.
- Handle orders for healthy snacks.
Skills
- Fluent English and Spanish/Portuguese
- Proven experience in retail sales or a customer service role is preferred.
- Strong sales skills with an aptitude for upselling services and products.
- Familiarity with cash registers and POS systems for efficient transaction processing.
- Excellent verbal communication skills to effectively interact with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- safely and efficiently prepare smoothies and snacks.
- Be familiar with gym equipment and fitness goals to answer questions.
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Ability to Commute:
- Newark, NJ 07105 (Required)
Ability to Relocate:
- Newark, NJ 07105: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25