Transitional Living Supervisor

Summary: Provide life skills services to youth ages 16-21 who are living in a transitional living program.  The youth served are either in foster care, are homeless, or at-risk of becoming homeless. 

Essential Duties and Responsibilities include the following (other duties may be assigned): 

Demonstrate the ability to be courteous, empathetic, and tactful with clients, families, referral sources, and other team members. 

Keep confidential all information collected and shared regarding clients and families. 

Attend and participate in all scheduled meetings. 

Complete initial intake assessments with youth and repeat when needed. 

Complete annual credit checks on foster youth and as needed with homeless youth. 

Provide service coordination in the community (i.e. landlords, public assistance, and other service providers). 

Teach daily life skills to youth within the program. 

Establish community partnerships with employers to secure employment opportunities for youth 

Plan and implement all independent living classes/meetings. 

Coordinate with agency and community members to speak with youth during life skills classes/meetings. 

Assist and counsel youth with developing educational and vocational plans. 

Assist youth with completing FAFSA, ETV, college applications, course registration, etc. 

Assist youth with developing resumes, filling out job applications, preparing for interviews, etc. 

Complete NYTD Chafee expenditures for foster youth in the state database, FACES, on a monthly basis. 

Work effectively and professionally while under pressure. 

Document through case notes all direct and indirect contacts regarding youth within Agency standard timelines. 

Provide referral assistance to legal services, medical services, mental health services, etc. 

Oversee the Youth Board and their various activities. 

Provide assistance in the event of a crisis or emergency. 

Oversee IDA program. 

Assist with Apartment Checks on campus.  

Assist with staff shortage.  

Provide on -call coverage with rotation of peers. 

Work hours Monday through Friday 9:00am –5:00pm 

Maintain minimum Agency standards for continuing education and training. 

Other duties as assigned. 

Competencies 

To perform the job successfully, an individual should demonstrate the following competencies: 

Trauma informed- Responsible for being trauma aware, sensitive, and responsive to youth, families, and colleagues through the completion of new hire and annual trauma informed education/training. 

Problem Solving – Identifies and resolves problems in a timely manner; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics. 

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance. 

Interpersonal Skills – Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control. 

Oral Communication – Speak clearly and persuasively in positive or negative situations; listen and receive clarification; respond well to questions; participate in meetings. 

Written Communication – Write clearly and informatively; edit work for spelling and grammar. 

Teamwork – Exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit; put success of the team above own interests. 

Diversity – Show respect and sensitivity for cultural differences; promote a harassment-free environment. 

Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethicality; uphold organizational values. 

Judgment – Display willingness to make decisions; exhibit sound and accurate judgment; include appropriate people in decision-making process. 

Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of status or position; accept responsibility for own actions; follow through on commitments. 

Safety and Security – Observe safety and security procedures; report potentially unsafe conditions. 

Attendance/Punctuality – Consistently at work on time; ensure work responsibilities are covered when absent.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience: Bachelor’s degree from a four-year college or university in a field related to human services and or 3 or more years  experience working with young adults and human services.  Must be of good moral character and able to serve as a positive role model for youth; sometimes work under stressful situations and seek on-the-job training.  

Language Skills: Ability to read and interpret documents.  Ability to write routine reports and business correspondence.  Ability to effectively present information and respond to questions from groups of managers, clients, and customers. 

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. 

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. 

Certificates, Licenses, Registrations: Valid Driver’s License and insurable by Agency insurance company. 

Computer Skills: Possess ability to use a computer and skillful with use of email, word documents, and database systems. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee is occasionally required to use hands, handle or feel objects, tools or controls, as well as stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and distance vision. 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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Salary : $24 - $27