What are the responsibilities and job description for the Front Office Coordinator position at EverSmile Orthodontics?
Front Office Coordinator – Eversmile Orthodontics
Location: South Jordan, UT
Hours:
- Monday: 8:30am-5:30pm
- Wednesday: 8:30am-5:30pm
- Thursday: 8:30am-5:30pm
- Friday: 10:30-3:00pm
- (Approximately 30 hours a week)
Compensation:$19–$21 per hour, depending on experience
Qualifications:
- 1 year of front desk and scheduling experience is required (please do not apply if you do not meet this requirement)
- Bilingual (Spanish/English) preferred, but not required
- Orthodontic or dental experience preferred, but not required
Position Summary:
We are a new and growing patient-centered orthodontic practice focused on delivering exceptional results and a memorable patient experience. We’re seeking a warm, organized, and proactive Front Office Coordinator to join our team and grow with us.
As the first point of contact, you set the tone for every patient’s visit. Exceptional communication skills (verbal, written, and phone) are essential. You will assist with scheduling, handle phone calls professionally, maintain accurate records, and boost the patient experience. Punctuality, dependability, and a willingness to learn, improve, and jump in wherever needed are musts.
Key Responsibilities:
- Open the front office on time and ensure readiness to receive patients
- Warmly greet and check in patients by name
- Answer and route incoming calls; check and return voicemail messages
- Upload and maintain accurate patient records in the practice management system
- Coordinate patient appointments and manage the schedule to optimize clinic flow
- Assist patients with questions about services, treatment, and billing
- Maintain a clean, organized, and welcoming reception environment
- Prepare patient refreshments and gifts
- Follow up on missed appointments and manage recall systems
- Participate in staff meetings, uphold office policies, and contribute positively to team culture
We look forward to your application and to welcoming the right person to our incredible team.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 28 – 32 per week
Work Location: In person
Salary : $19 - $21