What are the responsibilities and job description for the Service Operations Manager position at Evernest Property Management Jackson?
Job Summary
Evernest Property Management is hiring a Service Operations Manager to oversee property service workflows, coordinate maintenance operations, and ensure high-quality tenant support. The role focuses on managing service teams, improving operational efficiency, and ensuring timely resolution of property-related issues.
Responsibilities
- Oversee daily service and maintenance operations for managed properties
- Coordinate work orders, repairs, and vendor services
- Supervise service technicians and operational staff
- Ensure timely response to tenant maintenance requests
- Monitor service quality, budgets, and operational performance
- Maintain communication between tenants, vendors, and management
- Track service metrics and improve workflow efficiency
- Ensure compliance with property management policies and safety standards
Requirements
- Previous experience in property management or operations supervision
- Strong leadership and organizational skills
- Ability to manage multiple service requests and priorities
- Good communication and customer service abilities
- Problem-solving and decision-making skills
- Reliable, detail-oriented, and professional attitude
Preferred Skills
- Experience in residential or multi-unit property management
- Familiarity with work order systems and property software
- Strong vendor coordination and scheduling skills
- Ability to manage budgets and operational reporting
- Conflict resolution and tenant relations experience
About the Company
Evernest Property Management is a property management company providing residential leasing, maintenance coordination, and tenant services. The company focuses on efficient operations, customer satisfaction, and maintaining high-quality rental property standards.
Pay: $20.00 - $30.00 per year
Benefits:
- Dental insurance
Work Location: In person
Salary : $20 - $30