Route Supervisor - Portland OR

Lead Drivers. Support Customers. Make an Impact.

At Evergreen Refreshments, we help companies create better workplaces through vending, micro-market, office coffee, pantry, and breakroom solutions. Behind every great customer experience is a great route team, and we're looking for an experienced Route Supervisor to help lead ours in Portland.

This is a hands-on leadership role responsible for supporting Route Drivers, strengthening customer relationships, improving operational efficiency, and helping ensure exceptional execution across our market. You'll spend much of your time in the field working directly with drivers and customers, coaching performance, solving problems, and supporting daily operations.

If you enjoy developing people, improving processes, and making an impact every day, we'd love to hear from you.

What You'll Do & Succeed Here

Lead & Develop Route Drivers

• Supervise and support Route Drivers across assigned routes
• Conduct regular ride-alongs to coach performance, service standards, and safety practices
• Train and onboard new drivers while supporting ongoing employee development
• Ensure route teams have the tools and resources needed to perform successfully
• Support route coverage and serve as a backup resource when operational needs arise
• Build strong relationships with key customer accounts
• Help resolve customer concerns quickly and professionally
• Support grand openings, new account launches, and promotional initiatives
• Ensure high levels of customer satisfaction and account retention
• Partner with sales, service, and operations teams to deliver a consistent customer experience

Drive Operational Performance

• Oversee daily route execution, driver check-ins, and operational follow-up
• Monitor route productivity, scheduling, inventory variances, and service levels
• Assist with equipment installations, removals, and market resets
• Review inventory reporting and support inventory accuracy initiatives
• Identify opportunities to improve efficiency, route performance, and overall branch operations
• Support compliance with company policies, safety programs, and operational standards

• Previous leadership experience in route operations, logistics, distribution, food service, vending, hospitality, or a similar environment
• Strong coaching, leadership, and interpersonal skills
• Experience in customer service and account management
• Ability to organize multiple priorities in a fast-paced environment
• Strong attention to detail and problem-solving abilities
• Experience with inventory management, merchandising, or route operations preferred
• Comfortable working both independently and as part of a team
• Ability to lift up to 50 pounds
• Valid driver's license with an acceptable driving record
• Comfortable using Microsoft Office, email, and operational reporting systems

Schedule

Monday - Friday
6:00 AM - 2:30 PM

This is primarily a field-based leadership role. You'll regularly visit customer locations, conduct driver ride-alongs, support route operations, and partner with multiple departments to ensure exceptional service execution.

Compensation & Benefits

In addition to competitive pay, eligible employees may receive:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Paid Training
• Employee Assistance Program
• Life Insurance
• Career Growth Opportunities
• Employee Discounts on Food & Beverages

About Evergreen Refreshments

Evergreen Refreshments exists for one simple reason: We help companies create workplaces where people feel energized, connected, and productive.

Through exceptional service, innovative refreshment solutions, and great people, we create workplace experiences that employees look forward to every day.

Our Hiring Philosophy

At Evergreen Refreshments, we hire for attitude, accountability, and leadership as much as experience. We're looking for leaders who communicate well, build trust, support their teams, and take ownership of results.

Success in this role comes from developing people, solving problems, creating great customer experiences, and helping your team succeed every day. If you're a hands-on leader who enjoys being in the field and making a difference, we encourage you to apply.

Apply Today

Ready to take the next step in your leadership career? Join a company that values initiative, teamwork, and growth while helping create exceptional workplace experiences throughout the Pacific Northwest.