What are the responsibilities and job description for the LOAN DOCUMENTATION PROCESSOR position at Evergreen National Bank?
Description
The Document Processor (DP) holds an essential position with a wide range of duties with a focus on consumer real estate loan documentation. In addition to working closely with all members of the loan and compliance departments in varying capacities, the DP also assists any customer of the bank to the extent possible, in a professional, positive, and courteous manner. Accuracy, efficiency, and consistency are to be exercised when performing all duties of this position. The DP will also communicate with clients and vendors as required.
Hands-on training and established online learning courses will be provided (prior experience is helpful).
This role offers growth potential and ongoing learning opportunities to advance within the department.
Requirements
MAJOR DUTIES/RESPONSIBILITIES
This list is not all-inclusive and is subject to additions, revisions, and deletions as business necessitates.
- Process all consumer real estate (TRID/Mortgage, HELOC) and consumer installment loans in the loan origination software;
- Prepare early disclosures and loan closing documents, and add them to the Files in the loan origination software.
- Order Flood Certificates through loan origination software.
- Order title work for real estate loans, update and upload title docs to the loan origination software;
- Verify loan files are complete, and that info is accurate and precise to close; verify closing info;
- Prepare and maintain physical loan files, original documents;
- Book new loans from the loan origination software into the Bank Core System.
- Vigilantly monitor and respond to loan origination software tasks, questions, comments, etc.;
- Scan all Loan origination software loan documentation to the electronic filing system, index, and verify correct.
- Ensure the tickler system is established at the onset of booking new loans, track receipt of documentation, collateral perfection, and loan-specific dates;
- Provide the Insurance processor with pertinent info relating to new and paid loans;
- Flood certificate entry and billing;
- Adverse action-related notices – upload docs from Loan software to shared folders;
- Special Handling of General Ledger reconciliation;
- Cross-train with other department members as backup support.
- Assist with special projects or audits as requested.
- Answer calls, including account balances and payoff requests;
- Perform Notary services;
- Perform other duties upon request.
MINIMUM REQUIREMENTS
- Related Experience and/or training. Work-related experience should consist of a background in financial institution loans, operations, sales, or customer service. Educational experience, through inhouse training sessions, formal school or financial industry-related curriculum
- Experience, knowledge, and training in branch operations activities, terminology, and products and services relating to retail and commercial account customers
- Basic knowledge of related state and federal banking compliance regulations and other bank operational policies
- Computer skills and operations, competency in Microsoft Office and other bank software programs
- Typing skills to meet the needs of the position
EXPERIENCE/EDUCATION/SKILLS REQUIRED
- Thorough knowledge of TRID regulations and real-world applications
- High school diploma or equivalent
- Excellent analytical, problem-solving, and customer service skills
- Exceptional oral and written communication skills
- Ability to prioritize, multitask, and meet deadlines
- Ability to communicate effectively
- Ability to work well independently and in a team environment
- Authorization to work in the U.S. without employer sponsorship
WORK ENVIRONMENT
- Downtown Evergreen Main Branch Loan Department
- M-F 8:00 AM – 5:00 PM
- Computer and telephone usage for extended periods of time
REQUIRED SKILLS
- Keen attention to detail
- Effective interpersonal communication
- Time management
- Teamwork
- Organization
- Initiative to work independently with general supervision
- Desire to learn new skills and grow with our team
COMPENSATION AND BENEFITS
- Salary range: $23 - $28 per hour
- Retirement Benefits with a matching program
- Full paid Medical, dental, life, and vision insurance
- Paid time off
Salary : $23 - $28