Outlet Production Supervisor

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Job Title: Outlet Production Supervisor

Pay Range: $23.97/hour

Supervises: Outlet Production Leads

Job Summary

Oversees the entire physical operation, responsible for maintaining an optimum level of merchandise production and supervision of production associates.

*If hired, initial training and work will be at the Goodwill Seattle Outlet (1400 S Lane St). Once the new Evergreen Goodwill Georgetown Warehouse opens, the position will permanently move to 5940 1st Avenue S.*

Essential Functions

• Complete operational requirements by scheduling and assigning one or more employees.
• Promote productivity by following up with employees on work results.
• Set expectations, instruct, coach, and identify training needs.
• Interview, assist with hiring, evaluate, and discipline employees.
• Resolve workplace problems by addressing issues that impact employee performance and productivity.
• Coordinates dock efforts, assigning staff within the production and transportation area.
• Prepare reports by collecting, documenting and summarizing information.
• Complete projects by planning, organizing, and monitoring assignments.
• Maintain a clean environment.
• Build and maintain internal and external customer satisfaction.
• Perform the functions of a production worker when needed.
• Contribute to team effort by accomplishing related results as needed.
• Upholds safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
• Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.
• Performs other duties as assigned.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements

• Education: High School Diploma or Equivalent
• Experience: 1 year’s production experience or equivalent.
• Specific Skills/Knowledge/Licenses: Forklift Certification if applicable
  
  

Essential Physical Abilities

• Lifting and carrying 40 – 60 pounds; developed fine motor control (grasp, handle, manipulate objects with fingers;
• Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).
  
  

Essential Mental/Sensory Abilities

• Organizing, sorting, categorizing, counting, adding, subtracting, and interpreting data
• Problem Solving
• Communicating with the public
• Creating written communication
• Computer skills to include P.O.S. knowledge.
• Completing written orders
  
  

Working Conditions

Warehouse environment, temperature varies, exposure to dust, and loud noises.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee referral bonus
• Employee Assistance Program (EAP)
• Mentorship Program
• Career Advancement Opportunities
• Paid Job Training
  
  

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.