What are the responsibilities and job description for the E-commerce Manager position at Everest Search Partners?
We are seeking a strategic and relationship-driven professional to manage key e-commerce accounts and help grow long-term business performance across major online retail partners. In this role, you will work cross-functionally to optimize assortment, strengthen account partnerships, improve execution, and support revenue growth through data-informed planning and disciplined account management.
What You Will Do
- Manage day-to-day relationships with key e-commerce accounts and serve as the primary point of contact.
- Develop and execute account plans aligned with sales, margin, and growth objectives.
- Monitor account performance, identify trends, and recommend actions to improve results.
- Collaborate with marketing, operations, supply chain, finance, and product teams to ensure strong execution.
- Support product launches, promotional planning, pricing strategies, and digital merchandising initiatives.
- Analyze sales data, forecasts, and inventory levels to maintain healthy stock and maximize availability.
- Prepare business reviews, presentations, and performance updates for internal and external stakeholders.
- Identify opportunities to expand assortment, improve conversion, and increase account profitability.
- Resolve account issues promptly and professionally while maintaining strong partner relationships.
- Stay informed on e-commerce trends, marketplace changes, and competitor activity.
What We Are Looking For
- Bachelor’s degree in Business, Marketing, Sales, or a related field, or equivalent experience.
- Experience managing e-commerce or key retail accounts, preferably in a fast-paced consumer environment.
- Strong understanding of online retail operations, digital merchandising, and account management principles.
- Proven ability to analyze data and translate insights into clear recommendations.
- Excellent communication, presentation, and relationship-building skills.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Comfort working collaboratively across teams and influencing stakeholders.
- Proficiency with Excel, reporting tools, and common business systems.
Preferred Qualifications
- Experience with major e-commerce platforms, online marketplaces, or omnichannel retail accounts.
- Knowledge of digital marketing, search optimization, and conversion drivers.
- Familiarity with forecasting, demand planning, or inventory management.
- Experience preparing executive-level presentations and business reviews.