What are the responsibilities and job description for the CRM Event Sales position at Eventworks?
Job Title: Customer Relations Manager
Reports to: Director of Sales
SUMMARY
The Customer Relations Manager will work cooperatively with the Director of Sales and other members of the sales team to grow existing customers, create new customers, and exceed customer expectations. A Customer Relations Manager is a client advocate and is accountable for exceeding sales goals and maintaining successful client relationships.
PRIMARY RESPONSIBILITIES
- Generate new and repeat sales by providing correct and timely equipment quotes
- Recommend alternate products based on cost, availability or specifications
- Proactively recommend items needed by customers to increase customer satisfaction
- Execute business development plans effectively
- Attend networking events
- Develop and maintain strong client relationships
- Support marketing efforts and report on them as needed
- Manage time efficiently, meet personal and sales goals, and work effectively with other members of the sales and operations staff
- Utilize quoting and inventory management software to respond quickly and efficiently to clients needs
- Support any management personnel as needed
KNOWLEDGE AND SKILL REQUIREMENTS
- Visibility of work requires attention to detail and thoroughness. This is normally acquired through a combination of the completion of an Associates or Bachelors Degree and a minimum of 1-2 years of experience.
- Work requires willingness to work a flexible schedule and some potential travel.
- Industry experience a plus
WORKING CONDITIONS
Working conditions are normal for an office environment. Work may require occasional travel and week night and/or weekend work.
Job Types: Full-time, Commission
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Experience:
- Event planning: 1 year (Preferred)
- Event Rental: 1 year (Preferred)
Language:
- English (Required)
Location:
- Lake Mary, FL 32746 (Required)
Ability to Commute:
- Lake Mary, FL 32746 (Required)
Work Location: In person
Salary : $35,000 - $45,000