Day Shift Shipping and Receiving Lead

Benefits:

• Health insurance
• Vision insurance
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts

The Day Shipping and Receiving Operations Lead will ensure next-day orders are staged, inspected, secured, and ready for the night loading crew while supporting accurate inventory, safe shipping and receiving, will call operations, and Dispatch. 
 
Primary deliverable: The night crew begins its shift with tomorrow's work ready, clearly organized, and with known issues already identified and communicated.   
 
Essential Duties & Responsibilities 
 
Order Preparation and Staging  

• Pull bulk items required for next-day orders.  
• Stage completed orders in designated areas for the night loading crew.  
• Verify staged orders are organized, clearly identified, and ready for loading.  
• Identify missing or incomplete items before orders are turned over to the night crew.  
• Prioritize staging based on next-day route and departure requirements.  

Will Call Operations  

• Manage the will call window for customer pickups and returns.  
• Verify customer and order information before releasing equipment.  
• Ensure returned items are properly received and directed to the appropriate processing area.  
• Communicate will call issues, shortages, damages, or discrepancies to the appropriate department.  

Inventory and Quality Control  

• Work with Inventory to investigate and correct inventory count discrepancies.  
• Inspect items being staged to ensure they are clean, complete, undamaged, and fit for delivery.  
• Remove damaged or unacceptable equipment from the delivery process and report it appropriately.  
• Help identify recurring inventory shortages or quality issues that could impact upcoming orders.  

Skid and Load Readiness  

• Inspect completed skids before they are released for loading.  
• Verify skids are properly wrapped, secured, labeled, and safe for transit.  
• Confirm items are stacked in a manner that minimizes the risk of damage during transportation.  
• Flag unsafe, unstable, overweight, or improperly prepared skids for correction before loading.  

Shipping and Receiving  

• Load and unload inbound and outbound carriers.  
• Load and unload Transfer trailers  
• Verify incoming and outgoing shipments against available shipping documentation.  
• Identify and report shortages, overages, or damaged freight.  
• Ensure received freight is moved to the proper staging or storage location.  
• Maintain an organized shipping and receiving area so docks remain accessible and safe.  

Dispatch and Transportation Support  

• Assist Dispatch with operational needs throughout the day.  
• Help locate products, orders, skids, or equipment needed for upcoming routes.  
• Communicate order-readiness issues that could affect scheduled departures.  
• Assist with last-minute order changes, additions, pickups, or transportation needs.  
• Coordinate with Dispatch and the night loading crew to ensure priority routes are ready on time.  

Day Lead Responsibilities  

• Serve as the primary daytime point of contact for shipping and receiving activity.  
• Coordinate priorities between Warehouse, Inventory, Dispatch, and the night loading team.  
• Monitor next-day order readiness throughout the shift rather than waiting until the end of the day.  
• Escalate shortages, damaged inventory, incomplete orders, or other issues that could affect next-day service.  
• Maintain clean, organized, and safe staging, dock, and will call areas.  
• Provide a clear handoff to the night loading crew, including what is ready, what is still outstanding, and any known problems requiring follow-up.  
• Uphold and embody the company's Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART).   
• Perform additional duties as required. 

End of Shift Handoff  

• Before leaving, the Day Lead should communicate what is complete, what remains outstanding, shortages or quality concerns, priority routes, and any issues requiring follow-up by the night loading crew or Dispatch. 

Qualifications 

• 3 years of warehouse shipping, receiving, or logistics experience. 
• Prior experience leading a small team or acting as a shift lead preferred. 
• Strong working knowledge of inventory control systems, load sheets, and freight handling. 
• Ability to operate forklifts/tow motors safely and train others on proper usage. 
• High school diploma or equivalent required. 

Compensation, Benefits, and Perks   

• Pay: $22 per hour 
• Health, dental, vision, and 401(k) eligibility after 60 days.    
• 96 hours PTO annually (prorated based on hire date).    
• Team member rental discounts and referral program.