What are the responsibilities and job description for the Server position at Evening Entertainment Group L L C?
Status: Full-time/Part-time
Company: Palomino Ranch
Location: Dallas TX
About Us: Palomino Ranch, we take pride in creating memorable experiences for our guests. We are a leading player in the hospitality industry, dedicated to providing exceptional service and ensuring our team members are at the heart of our success. As we continue to expand our presence in the industry, we are seeking a passionate and talented Cocktail/Bottle Server to join our team.
Job Description: As a Cocktail/Bottle Server at Palomino Ranch, you will be responsible for providing our guests with best-in-class service, product and entertainment. You will consistently engage the guests to build rapport and enhance the guest experience while anticipating any additional needs to help ensure each guest has a wonderful and unique visit to our venues. You will play a vital role in both maintaining a positive and productive work environment for our team, while upholding the highest standard of service that defines our brand(s).
Responsibilities:
- Develop repeat clientele and establish relationships.
- Provide ongoing table maintenance.
- Check and maintain proper set-up and cleanliness of service station before, during, and after shift.
- Deliver an outstanding hospitality experience to guests by anticipating guests’ needs and exceeding guests’ expectations.
- Use suggestive selling techniques; make knowledgeable suggestions based on guest preferences, record the guests’ orders, and up-sell when applicable.
- Adhere to all appearance and uniform standards. Maintain a well-groomed appearance, posture and hygiene.
- Assist other associates as needed to meet guest's needs.
Requirements:
- Excellent communication skills.
- The ability to work with a sense of urgency.
- Ability to perform well in a fast paced environment.
- Ability to maintain positive working relationships with all team members.
- Attention to cleanliness and safety procedures.
- Necessary food and alcohol certifications.
- Previous VIP guest service experience preferred.
- Must have knowledge and ability to perform bottle service.
- Requires strong knowledge of spirits, wine, champagne and mixed cocktails.
- Candidates must be a minimum of 21 years of age.
Evening Entertainment Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic provided by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.