Customer Activation Representative

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a nationwide wholesale distributor of sports nutrition and health products. 

As a nationwide wholesale distributor of sports nutrition and health products, we make it a priority to provide our customers with quality goods and services. With over 100 years of combined experience, our talented team is here to assist you in purchasing the best sports nutritional products for your specific market. We have established strong relationships with thousands of loyal retail customers across the country and the rapport we have with top selling vendors worldwide helps us to provide the personalized service that you will come to expect at Muscle Foods USA.

We are seeking a highly motivated and resilient Reactivation / Prospecting Sales Representative to fuel our growth in Henderson, Nevada. You will be responsible for expanding our market footprint by aggressively hunting for new prospects and successfully re-engaging "lost" or inactive accounts. You must possess the ability to meet or exceed assigned sales and gross profit objectives by promoting and selling high demand Sport Nutrition brands. You must also have strong telephone sales skills along with the ability to build and maintain long-term customer relationships. 

Preference will be given to candidates with experience in sport nutrition market. 

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Benefits:

• Medical, dental and life insurance coverage after 60 days of employment


• 401(k) with an employer match after one year of service


• Employee Stock Ownership Plan after one year of service


• Paid holidays and generous paid time off


• Limited work or no work on weekends


• At Cost Employee Purchase Program


• College Scholarship opportunities for employees’ dependents


• Career opportunities with a growing company


• And more!

Be part of this exciting team and join our company, growing since 1951!

Job Description:

• Outbound Prospecting: Build and maintain a robust pipeline of new business by identifying key decision-makers, researching companies, and executing cold outreach.


• Lost Account Reactivation: Develop and implement targeted strategies to re-engage dormant, inactive, or previously lost customers.


• CRM Management: Maintain meticulous, up-to-date records of all outreach efforts and call notes. Utilize our CRM platform for call planning and overall daily organization.


• Phone Call Expectations: Make at least 60 phone sales calls per day, inclusive of active accounts, inactive accounts and prospects. 


• Account Information: Maintain accurate account data including shipping addresses, buyers and contacts, phone and emails.


• Market Trends: Stay up to speed with trending items, brands, and categories within the Sports Nutrition landscape.


• Other assigned duties by management.

Knowledge, Skills and Qualifications:

• Experience: 1–3 years of B2B sales experience with a proven track record in cold outreach, lead generation, or account reactivation. 


• Resilience: A "hunter" mentality with high tolerance for rejection, relentless self-motivation, and an energetic, positive attitude.


• Communication: Exceptional verbal and written communication skills with the ability to build quick rapport and convey value concisely.


• Tech-Savviness: Proficiency with modern sales tools (e.g., Microsoft Outlook, Teams, ERP, CRM, etc.).


• Exceptional organizational skills

EURPAC SERVICE, INC. maintains a drug-free workplace. All employees are required to successfully complete a pre-employment drug screening.

It is the policy and practice of Eurpac Service, Inc., to provide employment opportunities to all qualified persons on an equal basis.  The Company will not to discriminate against any employee or applicant for employment because of his or her age, race, color, religion, marital status, pregnancy, sexual orientation, gender/gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as "protected veterans" or any other characteristic protected by federal, state or local laws. 

If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hrapplication@eurpac.com, send a fax to 203-840-8978 or call us at 203-642-1024. In order to quickly respond to your request, please use the words “Accommodation Request” as the subject line of your email or as the title of your fax document.

To view the Employee Polygraph Protection Act, please click here: Polygraph Protection Act employee rights (dol.gov)