What are the responsibilities and job description for the Information Technology Administrator position at Europerfumes?
Who we are:
Europerfumes is the leading US distributor of artisanal fragrance brands. Founded in 1997, Europerfumes has decades of experience vetting and sourcing the best independent brands from all over the world. Today our portfolio includes over 15 brands for which we manage everything within the US. This management ranges from a brand's online store (including the site design, development and in-home experience), their social media presence (including advertising and organic posts and stories), and their retail distribution.
Why Work With Us?
We are a group of fun, creative, and dynamic professionals who embrace an entrepreneurial culture! Lots of opportunities to grow and learn. Our people are supportive, forward-thinking, and truly enjoy spending time together!
End-user support
- Troubleshoot and resolve issues: Respond to help desk tickets and resolve common problems with hardware (laptops, printers) and software (operating systems, applications).
- Manage user accounts: Create, modify, and delete user accounts and permissions in systems like Active Directory and Microsoft 365.
- Provide training: Walk new employees through basic IT setup and assist staff in using new software or features.
System and network maintenance
- Monitor systems: Watch for alerts on servers, networks, and backups to catch issues before they escalate.
- Handle backups: Assist with routine data backup procedures and conduct regular tests of the recovery process.
- Apply updates: Perform routine patching and updates for hardware and software to ensure they are up-to-date and secure.
- Conduct inventory: Help track and manage IT assets, includingworkstations, software licenses, and other equipment.
Installation and configuration
- Onboard new staff: Set up hardware, install software, and grantpermissions for new employees.
- Deploy hardware: Configure and deploy new desktops, laptops, and mobile devices for employees.
- Assist senior staff: Support senior administrators with the installation and configuration of servers, network equipment, and other infrastructure.
Documentation and security
- Maintain IT documentation: Create and update documents that detail procedures for IT tasks and common troubleshooting steps.
- Monitor for threats: Assist with monitoring security logs for suspicious activity and enforcing basic security policies.
Qualifications:
- Bachelor’s degree in IT related field required.
- Minimum of 5 years of experience
- Demonstrated career growth through multiple roles with increasing responsibility
- Industry experience required
The expected base pay range for this position is $70,000 - $95,000 , based on a variety of factors including qualifications, experience, and geographic location. We offer a comprehensive benefits package including: medical, dental, and vision insurance, paid time off, and employee perks/discounts.
Europerfumes is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $70,000 - $95,000