What are the responsibilities and job description for the Restaurant Server position at Europa Village?
Benefits:
Europa Village is looking for a part-time Restaurant Server. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. Fine dining experience is a plus. Strong customer service is a must.
Reports to:
Restaurant Manager
Responsibilities Specific to a Restaurant Server:
- 401(k)
- Company parties
- Dental insurance
- Employee discounts
- Free uniforms
- Free food & snacks
- Vision insurance
- Health insurance
Europa Village is looking for a part-time Restaurant Server. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. Fine dining experience is a plus. Strong customer service is a must.
Reports to:
Restaurant Manager
Responsibilities Specific to a Restaurant Server:
- Possess and live Europa Village core values.
- Greets guests with a smile and eye contact and introduces oneself.
- Delivers unsurpassed level of customer service to each guest.
- Has extensive knowledge of food and beverage menu and able to recommend, upsell and reinforce the guests' orders.
- Ability to thoroughly communicate the daily specials.
- Makes recommendations and answers all related questions.
- Ability to identify appropriate wines and beers to pair with meals.
- Follows all state liquor laws and Serving Alcohol with Sense (S.A.W.S) policies, including proper ID checking, responsible beverage service and ensuring no one under 21 is served alcohol.
- Accurately and efficiently run POS system
- Ability to accurately communicate each food order to kitchen staff and guidelines for special dietary issues are followed.
- Ability to keep tabs on both guests and the kitchen in order to communicate delays or if an order need to be expedited.
- Ensures the entire table is served at the same time. Asks for assistance in carrying out trays if necessary.
- Removes plates, dishes, silverware and condiments as guests finish. Keeps table free of empty and unneeded items.
- Other duties as assigned.
- Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought.
- Be comfortable working on feet for long periods of time.
- Be able to communicate Europa Village's story.
- Ability to treat all associates and guests in a respectful manner.
- Arrive at work prepared with excellent personal presentation standards and clean, pressed uniform and appropriate slacks, stockings and shoes.
- Arrive on time and be respectful of attendance and punctuality.
- Adhere to Europa Village policies and procedures.
- Be hospitable, welcoming, and exhibit a positive attitude and willingness to assist where necessary.
- Keep eye out for attention to detail.
- Must be available to work weekends and holidays!