What are the responsibilities and job description for the Banquet Server position at Europa Village?
Benefits:
Europa Village is seeking an experienced Banquet Server to provide authentic and anticipatory service to our guests during special events. The ideal candidate will have a passion for excellent customer service with an outgoing, self-motivated, and energetic personality. This is a part-time hourly position with a Company that operates 24 hours per day, 7 days a week, and 365 days a year with the majority of events taking place on weekends. A successful candidate must be available and willing to work as needed outside of "regular" business hours.
Responsibilities of a Banquet Server:
- Company parties
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Vision insurance
- Opportunity for advancement
- Training & development
Europa Village is seeking an experienced Banquet Server to provide authentic and anticipatory service to our guests during special events. The ideal candidate will have a passion for excellent customer service with an outgoing, self-motivated, and energetic personality. This is a part-time hourly position with a Company that operates 24 hours per day, 7 days a week, and 365 days a year with the majority of events taking place on weekends. A successful candidate must be available and willing to work as needed outside of "regular" business hours.
Responsibilities of a Banquet Server:
- Possess and live Europa Village core values
- Review and understand Banquet Event Orders (BEO's) at the beginning of each shift to ensure banquet rooms are set as per client's request
- Assists in maintaining the scheduled order of activities for each event
- Prepare tables, action stations, buffets, service carts, dessert tables with specified tools, wares, and equipment according to Europa Village standards
- Greet guests warmly
- Have a good understanding of the food and beverages being served and able to answer questions regarding these items
- Deliver and serve welcome drinks, appetizers, meals, beverages, condiments and accompaniments
- Monitors tableware to ensure it is presentable to guests
- Responds to guests requests in a friendly, timely and efficient manner
- Ensures the entire table is served at the same time
- Other duties as assigned
- Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought
- Able to communicate Europa Village's story
- Ability to treat all associates and guests in a respectful manner
- Arrive at work prepared with excellent personal presentation standards with a clean, pressed uniform and appropriate slacks and shoes
- Arrive on time and be respectful of attendance and punctuality
- Adhere to Europa Village policies and procedures
- Be hospitable, welcoming and exhibit at positive attitude and willingness to assist where necessary
- Pays attention to detail
- Food Handler's and responsible beverage service certifications required
- Must be available to work holidays and weekends