What are the responsibilities and job description for the Inside Sales / Administrative Coordinator position at Eure Incorporated?
About Eure, Inc.
We have been serving the Hampton Roads area of Virginia since 1962. Our company specializes in portable toilet rentals, traffic control set-ups, and custom signs. We have recently expanded our territory the Richmond area and provide services up the Peninsula. We strive to provide quality products and excellent service to all our customers.
Our success hinges on our dedicated team of service technicians, traffic crew members, customer service members, and sales representatives.
Job Overview
Eure, Inc. is looking to expand our team in the Petersburg office with an inside sales and administrative representative. This individual is responsible for providing excellent customer service, estimating bids, and supporting management with administrative tasks.
Job Responsibilities
- Answer incoming calls for the Petersburg office and provide customer service
- Identifying and making cold calls to potential customers
- Provide competitive estimates for bids
- Provide estimates over the phone and by email using our service software
- Make suggestions to customers on equipment and services needed based on the scope of their job or event.
- Create and manage new customer accounts, sites, and service tickets
- Build and maintain customer relationships using CRM software
- Dispatch service tickets to drivers and follow up with customers
- Maintain accurate records for customers, services, and driver activity
- Communicate effectively with drivers to support scheduling and service completion
- Assist management with administrative and operational tasks as needed
Job Requirements
- Provide excellent customer service
- Engage in business-to-business sales
- Communicate respectfully and effectively with customers and coworkers
- Have strong verbal and written communication skills
- Be able to manage time effectively and prioritize tasks
- Proficiency in Microsoft/Google office software
- Be organized with attention to detail
Experience
- 2 years sales experience preferred
- Experience in customer service or administration is a plus
Schedule
Full-time, Monday—Friday, in office
Benefits
Company Provided Benefits:
- Term Life Insurance
- Telemedicine Policy for WHOLE household
- Long-Term & Short-Term Disability
- 24-hour Travel Assistance Services
- Identity Theft Full Restoration Services
- Bereavement Support Services
Optional Employee Paid Benefits and Services:
- 401K Retirement Benefit Plan
- Group Supplement Term Life Insurance
- Optima Health Insurance
- United Concordia Dental Insurance
- VSP Vision Insurance
- Voluntary Group Accident Insurance
- Voluntary Group Critical Illness Insurance
Benefit Condition:
Only full-time employees are eligible
Eure Incorporated is an Equal Opportunity Employer, women and minorities are
encouraged to apply.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person