Shipping & Receiving Manager

Job Title: Shipping & Receiving Manager

Location: Euclid, OH

Department: Shipping & Receiving 
Reports To: Operations Manager

Job Summary

Euclid Heat Treating, a family owned and operated commercial heat treater is seeking a Shipping & Receiving Manager to join our team. The Shipping & Receiving Manager oversees all inbound and outbound customer material and the order entry process for the facility. This role ensures accurate order review, material identification, traceability, and on-time shipment of customer-owned parts. In a small company environment, the position is hands-on and plays a key role in maintaining quality system compliance, workflow efficiency, and customer satisfaction.

Key Responsibilities

Order Entry & Contract Review

• Oversee and perform order entry for customer heat treat orders
• Review customer purchase orders, specifications, and special requirements for accuracy and completeness
• Ensure contract review requirements are met prior to job release
• Clarify discrepancies or missing information with customers and internal teams
• Enter and maintain accurate job data to support traceability and certification

Receiving – Customer Property Control

• Receive and verify incoming customer shipments against orders and documentation
• Ensure customer-owned material is properly identified, tagged, protected, and routed
• Document and report discrepancies, damage, or nonconforming customer property
• Coordinate with production to prioritize incoming work

Shipping Operations

• Prepare customer orders for shipment in accordance with customer and quality requirements
• Verify packaging, labeling, certifications, and shipping documentation
• Schedule freight and coordinate pickups with carriers and customers
• Ensure shipments are accurate, complete, and on time

Quality System & Compliance

• Ensure shipping, receiving, and order entry activities comply with ISO 9001 and AS9100 requirements
• Participate in internal, customer, and third-party audits
• Support corrective actions related to order entry, material handling, or shipping issues
• Identify opportunities for continuous improvement

Leadership & Daily Operations

• Lead and train shipping/receiving and order entry personnel
• Set daily priorities and balance order entry, dock activity, and production needs
• Work closely with Quality and Production teams
• Perform hands-on work as required to meet operational demands

Safety & Housekeeping

• Maintain a clean, organized, and safe shipping/receiving area
• Ensure safe handling of customer material and equipment

Qualifications

Required

• 3 years of experience in managing an order entry, shipping/receiving, or material control team in a manufacturing environment
• Strong attention to detail with customer requirements and documentation
• Strong communication, organizational, and problem-solving skills
• Computer skills (ERP/MRP systems, shipping software, spreadsheets, email); experience with Blue Streak ideal

Preferred

• Experience in heat treating, aerospace, or metal processing
• Forklift experience
• Experience working within an ISO 9001 and/or AS9100 quality system
• CDL or experience driving large vehicles to act as back-up driver

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to work in an industrial environment for extended periods

Work Environment

• ISO 9001 / AS9100 certified heat treating facility
• Fast-paced, quality-driven, and customer-focused

Benefits

• Medical insurance
• Paid vacation and 10 paid holidays
• Uniforms
• 401K with company matching
• Vision and dental insurance (voluntary and employee-paid)
• RTA Commuter Advantage Program

Core Values:

1. Hard Work
2. Treat everyone with respect
3. Integrity
4. Goal oriented
5. Works well with others
6. Positive attitude
7. Customer focused

Euclid Heat Treating provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training