What are the responsibilities and job description for the Product Manager position at ETS?
About ETS
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
We’re looking for a Product Manager with a startup mentality to manage our test prep product portfolio. You’ll own the full product lifecycle — from driving go-to-market strategies and managing product delivery, to merchandising on our e-commerce site and maintaining partner relationships.
This role will work closely with our product development team (including AI initiatives) and with external test prep partners to bring new offerings to market and keep existing ones growing. This is not a “features-only” product management role. This role is highly cross-functional — part strategist, part project manager, part product manager.
Responsibilities
New Product Launches
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
We’re looking for a Product Manager with a startup mentality to manage our test prep product portfolio. You’ll own the full product lifecycle — from driving go-to-market strategies and managing product delivery, to merchandising on our e-commerce site and maintaining partner relationships.
This role will work closely with our product development team (including AI initiatives) and with external test prep partners to bring new offerings to market and keep existing ones growing. This is not a “features-only” product management role. This role is highly cross-functional — part strategist, part project manager, part product manager.
Responsibilities
New Product Launches
- Develop go-to-market strategies, launch plans, and success metrics for new test prep products.
- Oversee project management of end-to-end product launches, ensuring deadlines and deliverables are met.
- Partner with the AI product development team for AI-driven test prep products.
- Write requirements and tickets for new technical solutions and integrations.
- Manage product delivery through existing technical systems and multiple delivery channels.
- Merchandize products effectively on our e-commerce site to maximize discoverability and conversion.
- Manage relationships with test prep partners, including ongoing communications and performance reviews.
- Negotiate contracts, terms, and pricing with test prep partners.
- Identify and onboard new strategic partners to strengthen our product ecosystem.
- Monitor product performance, analyze results, and propose improvements.
- Identify opportunities to enhance user experience and product-market fit.
- Collaborate with marketing, design, engineering, and sales to ensure successful product positioning and growth.
- 5 years of professional experience
- Excellent project management and communication skills - able to keep complex launches on track while keeping stakeholders aligned.
- Product management experience including writing tickets, evaluating technical options, and speaking the language of developers.
- Startup mentality: comfortable wearing multiple hats, filling gaps, and doing hands-on work across strategy, delivery, and launch.
- Familiarity with AI technologies and their applications — you can spot use cases and communicate requirements to AI Engineers.
- Bonus: experience launching products in the B2C education space.
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!