What are the responsibilities and job description for the Business Development Manager position at Ethos Health Group LLC?
At Ethos Health Group, we specialize in the care and rehabilitation of individuals with traumatic brain injuries. Our mission is to deliver exceptional patient care while cultivating a culture of compassion, accountability, and growth for our team members. As a fast-growing company, we’re looking for a Business Development Manager who leads by example and is passionate about empowering our Community Liaisons and improving our company's presence.
Purpose
Contributes to driving top-line revenue by maximizing revenue opportunities, increasing patient referrals, and strengthening patient loyalty through improved services and patient experience, with the ultimate goal of maximizing EBITDA.
Role and Responsibilities
1. Strategic Planning: Develop and execute sales strategies to grow market share, increase revenue, and expand the customer base.
2. Sales Team Leadership: Oversee all employees in a Community Liaison role, excluding contracted external entities like marketing companies. They manage, mentor, and motivate the sales team to reach their full potential and meet company goals, sales metrics, and KPIs. Ensure CL compliance with all policies and procedures.
3. Performance Monitoring: Track and analyze sales performance, adjusting strategies as needed to achieve targets.
4. Customer Relationship Management: Build and maintain strong relationships with key clients and deliver excellent customer service, which is vital for long-term success.
5. Reporting: Provide regular updates on sales performance, challenges, and opportunities to upper management to support decision-making.
6. Training: Create and implement new hire, annual, and ad-hoc sales training programs.
7. Recruiting: Collaborate with the recruiting department to identify and select suitable CL candidates, including assisting with sourcing.
8. Networking: Stay informed about developments within the Personal Injury industry and develop relationships with other providers to assist in case management.
Qualifications and Education Requirements
Education:
- Bachelor’s degree in business, healthcare administration, nursing, or related field required.
- Master’s degree preferred