Business manager trainee

Company Description Ethos Group supports franchised automobile dealerships in increasing revenue, lowering overhead, and reducing risk through comprehensive F&I solutions, recruiting, leadership and sales training, compliance services, technology solutions, and dealership consulting. For more than 30 years, the company has partnered with dealerships to improve performance and strengthen teams at every level of the organization. Ethos Group focuses on long-term client relationships and customized programs that align with each dealership’s goals and market. Team members are part of a professional environment that values integrity, collaboration, and continuous learning. Applicants can expect to contribute to initiatives that enhance dealership operations and customer experience.

Role Description The Business Manager Trainee is a full-time, on-site role based in Washington, UT. This role supports the dealership’s finance and insurance (F&I) operations by learning and applying processes that drive profit, manage risk, and ensure regulatory compliance. Day-to-day responsibilities include assisting with customer consultations on financing and protection products, preparing and reviewing deal paperwork, and following established policies and procedures. The trainee will shadow experienced business managers, participate in structured training, analyze performance metrics, and help implement best practices that improve customer satisfaction and dealership results. The role also involves collaborating with sales and management teams, maintaining accurate records, and contributing to a professional, customer-focused environment.

Qualifications

• Strong analytical, problem-solving, and basic financial acumen to understand dealership performance metrics and F&I products.
• Effective communication and interpersonal skills to explain options clearly, build trust with customers, and collaborate with dealership teams.
• High attention to detail and organizational skills for managing documentation, contracts, and compliance-related processes.
• Demonstrated adaptability, willingness to learn, and openness to coaching in a fast-paced, sales-oriented environment.
• Proficiency with common office software and comfort learning new technology platforms and dealership systems.
• Ability to work on-site full time in Washington, UT, including extended hours as business needs require.
• Previous experience in sales, customer service, automotive, or finance is beneficial but not required.
• Bachelor’s degree in business, finance, or a related field is preferred, or equivalent relevant experience.