What are the responsibilities and job description for the Housekeeping Manager position at ETC?
We are looking for a Housekeeping Manager to join our team!
The position is aimed at a dedicated individual who is consistently striving to exceed expectations when it comes to guest satisfaction. The Housekeeping Manager must be able assist in managing day-to-day operations within budgeted guidelines and to the highest standards.
CORE WORK ACTIVITIES INCLUDE BUT NOT LIMITED TO:
As a Housekeeping Manager, you will be responsible for assisting in managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manages the operations of the housekeeping, laundry and uniform areas to ensure the achievement of department productivity objectives and service quality standards.
- Establishes and maintains cost control systems for linen and cleaning supplies inventories; budgets. Orders and receives supplies to maintain appropriate inventory levels for efficient operation of the hotel.
- Develops and implements systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services; oversees inspections of housekeeping/laundry activities to ensure procedures are followed according to standards.
- Schedules staff and work according to productivity standards and forecasted occupancy.
- Complies and reports information on housekeeping activities and expenses; provides information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability.
- Assists with new hires, training and provides career development for housekeeping staff; conducts performance evaluations and provides feedback for employees.
- Develops the department's annual budget; monitors and reports variances against plan; track labor costs and related expenses.
- Follows up on maintenance repairs and coordinates with Maintenance department to ensure hotel service quality standards are met.
Supervisory Responsibilities:
- Directly supervises hourly employees in the Housekeeping Department.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include assisting with interviewing, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
We are pleased to offer benefits including:
- Competitive Wage
- Bonus Incentive Plan
- 401(k) with company match
- Medical, Dental, Vision & Life Insurance
- Paid Time Off and Holiday
- Free Dry Cleaning
- Complimentary Parking and commuter incentive program
- Discounted Gym Membership
The Edward Thomas Collection is an equal opportunity employer to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Salary : $75,000 - $80,000