Desk Assistant - Federal Work Study (Part-time)

$16.00/hour

This is a part-time, temporary position not eligible for benefits.

Monday-Friday, 20 hours per week

Estrella Mountain Community College (EMCC) has been making high-quality, affordable education accessible in The West Valley since 1992. As a member of the Maricopa Community Colleges (MCCCD), one of the largest and oldest community college districts in the United States, EMCC has driven personal and professional growth to help students achieve their goals. With smaller class sizes; lower costs; in-person, online, and hybrid learning options; and support focused on the unique educational and personal needs of our students, EMCC has been able to provide the associate degrees and professional certificates needed to help students and the community thrive. Located in one of the fastest-growing regions of the county, EMCC enrolls approximately 15,000 students annually and is planned to be a large comprehensive learning college of more than 40,000 students.

Estrella Mountain Community College’s (EMCC) Academic Success Center is hiring a Desk Assistant to provide reliable clerical assistance and outstanding customer service to students, staff and the community.

Job end date: 5/14/2027

65% - Greets and logs students in and out for Center usage; provides front-line customer service and clerical assistance and information to students, staff and visitors.

20% - Maintain accuracy of student log-in records; performs data entry

15% - Connects students with tutors; stocks center with materials; performs duties commensurate to position; other duties as assigned.

High School Diploma or GED

Minimum of six (6) college credit hours completed AND enrolled in a minimum of six (6) credit hours in fall and spring

• Experience multitasking in a busy office setting
• Experience working in a team-oriented environment
• Experience organizing and prioritizing work
• Experience handling confidential information
• Experience interacting with a diverse population
• Previous Customer Service
• Familiar with computer applications (MS Office, Google workspace) or successful completion ("A" or "B") in CIS105

The applicant is required to submit a resume AND cover letter showing how they meet the minimum and desired qualifications.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.

Please place your student ID number next to your name in the documents you are submitting so that your financial aid status can be verified.

Student must be attending Estrella Mountain Community College during the current semester (enrolled in a minimum of 6 credits in the Fall 2025 semester).

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the EMCC Financial Aid Office for more information prior to applying to a Federal Work-Study job.

FWS is a need-based, federally funded program.

FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.

The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.

For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

Must apply on or before 11:59 P.M. on Wednesday, September 30, 2026 to be considered

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.