What are the responsibilities and job description for the Area Supervisor position at ESTIS MANAGEMENT LLC?
Position Overview:
Provides leadership, technical and operational expertise and is the champion for safe, best in
class service that creates customer satisfaction and company value.
Responsibilities/Job Duties:
- Champions health, safety, environmental and service policies, standards and process
- improvement.
- Responsible for the value creation and profitability of assigned area
- Ensures that equipment is clean and maintained is excellent working condition.
- Empowered to frequently represent Estis to customers, providing technical/operation expertise
- in response to customer inquiries
- Efficiently deploys equipment, materials, and personnel to job sites with a focus of optimizing
- operations, costs and maximizing resources
- Responsible delivery of Preventive Maintenance and Call Out/Repair within a specified
- geographical area
- Provides leadership and communication of company practices
- Coordinates deployment of equipment, materials and personnel to the job site at optimum
- utilization and minimum cost across one or more service delivery processes within a specified
- geographical area
- Measures and communicates teams performance against all set Metrics, develops plans for
- improvement where warranted
- Compiles and conveys job-specific information to Field Service Technicians, other Managers
- and/or departments within the company
- Coordinates work with others to minimize equipment downtime and most effectively utilize
- resources
- Evaluates direct reports and makes recommendations for Technical and soft skills training
- Implements, manages and communicates performance measures for area for responsibility.
- Accountable for implementation and execution of budget, and Operational Standards and Processes
- Participates in management reviews of measures with team, develops and executes action plans
- for improvement
- Must be able to work with the team in developing improved work processes for the department
- Performs other duties as assigned