What are the responsibilities and job description for the Cashier/Customer Service position at Estepp's Friendly Shell, INC Store #1015?
Overview
Join our dynamic retail team as a Cashier/Customer Service Associate and become the friendly face that makes every shopping experience memorable! In this energetic role, you’ll handle transactions, assist customers with their needs, and ensure the sales floor runs smoothly. Your enthusiasm and excellent communication skills will help create a welcoming environment where customers feel valued and appreciated. Whether managing the register, providing product demos, or upselling items, you’ll play a vital part in driving sales and enhancing customer satisfaction. This paid position offers an exciting opportunity to develop retail expertise while working in a fast-paced, friendly setting.
Duties
- Operate the POS (Point of Sale) system efficiently to process transactions accurately and quickly.
- Greet customers warmly, answer questions, and provide exceptional customer service to foster loyalty.
- Conduct product demos to showcase features and benefits, encouraging additional sales through upselling techniques.
- Maintain organized merchandising displays and stock shelves to ensure an attractive shopping environment.
- Handle cash, credit card payments, and perform accurate cash handling procedures with attention to detail.
- Assist with stocking shelves, inventory management, and ensuring products are available for customers.
- Use phone etiquette skills to answer inquiries professionally and direct calls appropriately.
- Support retail sales initiatives by promoting special offers and new products to maximize revenue opportunities.
Qualifications
- Previous experience with POS systems and cash handling is preferred but not required; training will be provided.
- Demonstrated supervising experience or leadership in retail environments is a plus.
- Bilingual skills are highly valued to serve diverse customer needs effectively.
- Strong communication skills with the ability to engage customers confidently and courteously.
- Knowledge of grocery store operations or retail math is advantageous for accurate transactions and inventory management.
- Ability to perform basic math calculations quickly and accurately for cashiering tasks.
- Excellent phone etiquette skills for professional customer interactions over the phone or in person.
- Experience in merchandising, stocking, or product demos enhances your ability to succeed in this role. This position is ideal for motivated individuals eager to grow their retail career while delivering outstanding service in a lively environment!
Job Type: Part-time
Pay: $14.00 per hour
Work Location: In person
Salary : $14