What are the responsibilities and job description for the Field Supervisor - Commercial Janitorial Operations (Operations) position at ESS Clean, Inc?
Overview
Why Join ESS Clean?
Our mission is more than words on a page — Improving Lives Through Superior Service is how we operate every day. Guided by our core values — Serve Others, Own It, Be Honest, Have Fun, and Embrace Growth — we’re building a workplace where people feel valued, supported, and empowered to do their best work.
Job Skills / Requirements
Love leading people but don't mind rolling up your sleeves? We're looking for you! ESS Clean is looking for a dependable, hands-on supervisor to lead cleaning teams and oversee customer locations in the Peoria area.
This position combines employee supervision, customer service, quality control, and hands-on cleaning. You'll spend your time supporting associates, visiting sites, solving problems, and making sure our clients receive the excellent service they expect. And yes, you'll clean, too! When employees are absent or positions are vacant, you'll step in and perform cleaning duties yourself. We're looking for someone who is just as comfortable doing the work as they are leading the team.
What You'll Do
- Supervise, train, coach, and support cleaning associates at multiple client locations
- Visit assigned buildings to inspect work and maintain cleaning quality
- Train new associates and provide ongoing support and feedback
- Address associate performance concerns and complete performance reviews
- Build positive relationships with clients and help resolve service concerns
- Coordinate supplies, equipment, and other needs at assigned locations
- Help get new client locations up and running
- Fill in for absences and open positions by performing general cleaning duties, including restroom cleaning, vacuuming, mopping, dusting, and trash removal
- Promote safe work practices and help associates understand proper cleaning procedures
What We're Looking For
- At least two years of supervisory experience
- Someone who enjoys leading people and isn't afraid to jump in and help
- Strong communication, organization, and problem-solving skills
- Ability to work independently, manage competing priorities, and take ownership
- Willingness to learn the ins and outs of commercial cleaning — we'll train you on our methods, equipment, products, and safety practices
- Ability to travel between customer locations
- Ability to work evenings Monday through Friday
- High school diploma or GED
Physical Requirements
This is an active position that requires frequent walking, standing, bending, stooping, pushing, pulling, and lifting up to 50 pounds. You'll need to be comfortable performing commercial cleaning duties and using equipment such as vacuums, mops, and floor-cleaning machines.
Why ESS Clean?
At ESS Clean, our mission is Improving Lives Through Superior Service. We believe great leadership means supporting your team, taking pride in your work, and doing what's needed to get the job done. If you're looking for a leadership opportunity where you can stay active, develop employees, solve problems, and make a difference every day, we'd love to hear from you!
Additional Information / Benefits
When you join ESS Clean, you join a team dedicated to improving lives — starting with our own people. We offer competitive pay, benefits, incentives, and advancement opportunities, all within a culture built on honesty, service, and growth. ESS Clean is an Equal Opportunity Employer.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans
Salary : $18