What are the responsibilities and job description for the Area Manager (Bloomington Branch) position at ESS Clean, Inc?
Overview
Why Join ESS Clean?
Our mission is more than words on a page — Improving Lives Through Superior Service is how we operate every day. Guided by our core values — Serve Others, Own It, Be Honest, Have Fun, and Embrace Growth — we’re building a workplace where people feel valued, supported, and empowered to do their best work.
Job Skills / Requirements
Area Manager – Janitorial Services
Location: Bloomington, IL & surrounding areas
ESS Clean is seeking a motivated, hands-on leader to join our team as an Area Manager. This role is ideal for someone who enjoys leading teams, solving problems, and staying actively involved in daily operations.
As an Area Manager, you’ll oversee janitorial services across multiple client sites, ensuring consistent quality, strong employee performance, and excellent customer satisfaction. You’ll work closely with both employees and clients and step in when needed to support operations and maintain service standards.
ESS Clean offers a company car or van for work use and a full benefits package.
Key Responsibilities
- Lead, supervise, and support cleaning associates across multiple client locations
- Perform hands-on cleaning tasks as needed to ensure uninterrupted service
- Conduct routine quality control inspections to ensure contract and client standards are met
- Serve as the primary point of contact for clients, addressing concerns professionally and promptly
- Create and manage employee schedules to ensure accurate, timely service coverage
- Train, coach, and mentor employees on cleaning methods, safety, and performance expectations
- Manage supplies and equipment to ensure all sites are properly stocked
- Coordinate special projects and deep-cleaning services as requested
- Respond to service issues or complaints, documenting and following through to resolution
- Communicate performance updates, challenges, and solutions to upper management
- Build and maintain strong client relationships through consistent, dependable service
Qualifications
- Experience in a management, supervisory, or leadership role (Facilities or janitorial experience preferred)
- Strong verbal and written communication skills
- Proven ability to manage multiple locations, teams, and priorities
- Experience with scheduling, inventory, and service-based operations
- Ability to work independently and make sound decisions
- Physically able to perform cleaning tasks, including lifting up to 50 lbs
- Proficient with Microsoft Office (Word, Excel, Outlook) and basic digital tools
- Valid driver’s license required
Additional Skills & Requirements
- Strong customer service and relationship-building skills
- Knowledge of cleaning methods, products, and equipment is a plus
- Flexibility to adjust hours as needed, including occasional weekends or emergencies
Why Join ESS Clean?
ESS Clean is a supportive, locally owned company where your leadership and effort make a real impact. If you take pride in quality work and enjoy a hands-on role, we’d love to hear from you.
Apply today at www.essclean.com
Additional Information / Benefits
When you join ESS Clean, you join a team dedicated to improving lives — starting with our own people. We offer competitive pay, benefits, incentives, and advancement opportunities, all within a culture built on honesty, service, and growth. ESS Clean is an Equal Opportunity Employer.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Scholarship Opportunity
Salary : $21 - $25