Senior Benefits Coordinator

About the Role:

The Senior Benefits Coordinator plays a critical role in managing and administering employee benefits programs to ensure comprehensive coverage and compliance with regulatory requirements. This position is responsible for overseeing the enrollment, communication, and ongoing support of benefits offerings, including health insurance, retirement plans, and wellness initiatives. The role requires collaboration with internal teams and external vendors to optimize benefits delivery and resolve any issues promptly. The Senior Benefits Coordinator also analyzes benefits data to recommend improvements and cost-effective solutions that align with organizational goals. Ultimately, this position ensures that employees have a clear understanding of their benefits and receive exceptional service throughout their employment lifecycle.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of experience in employee benefits administration or coordination.
• Strong knowledge of employee benefits programs, including health insurance, retirement plans, and compliance requirements such as ERISA and ACA.
• Proficiency with HRIS and benefits administration software.
• Excellent communication and interpersonal skills to effectively interact with employees, vendors, and leadership.

Preferred Qualifications:

• Professional certification such as Certified Employee Benefit Specialist (CEBS) or SHRM-CP/SHRM-SCP.
• Experience working in a large, multi-state organization with diverse employee populations.
• Advanced skills in data analysis and reporting tools such as Excel or Tableau.
• Familiarity with wellness program design and implementation.
• Demonstrated project management experience related to benefits initiatives.

Responsibilities:

• Manage the end-to-end administration of employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plans.
• Serve as the primary point of contact for employees regarding benefits inquiries, enrollment processes, and issue resolution.
• Collaborate with benefits vendors and brokers to ensure accurate plan implementation, timely renewals, and compliance with federal and state regulations.
• Develop and deliver clear, informative communications and training materials to educate employees about their benefits options and changes.
• Analyze benefits utilization and cost data to identify trends, recommend plan enhancements, and support budgeting decisions.
• Coordinate open enrollment periods, including system setup, employee support, and reporting.
• Maintain accurate benefits records and documentation in HRIS systems and ensure data integrity.
• Stay current with legislative changes affecting employee benefits and advise leadership on necessary adjustments.

Skills:

The Senior Benefits Coordinator utilizes strong organizational and analytical skills daily to manage complex benefits programs and ensure compliance with evolving regulations. Effective communication skills are essential for explaining benefits options clearly to employees and collaborating with vendors and internal stakeholders. Proficiency with HRIS and benefits software enables efficient enrollment processing and accurate record-keeping. Problem-solving skills are applied to resolve employee issues and optimize benefits offerings based on data insights. Additionally, project management and training skills support the successful execution of open enrollment and employee education initiatives.