What are the responsibilities and job description for the Quality Operational Excellence Manager position at eShocan?
Quality Excellence Group Leader - Continuous Improvement (Automotive/Manufacturing)
Warsaw, IN (Onsite)
Job Description:
- Lead a team of experts in Q-Excellence, QMS, QOS, and PMT for quality systems development, integration and rollout for the client, aligning with the business objectives and priorities.
- Lead the team for quality systems from startup, integration, validation, training, support, to continuous improvement.
- Coordinate the requirements, user feedback, and best practices for our QMS and QOS systems, ensuring that they meet the needs and expectations of the internal and external stakeholders.
- Collaborate with IT functional heads, other functional heads and external vendors to ensure the quality system is and remains reliable, secure, scalable, and compliant with the policies and standards.
- Support the supplier quality, manufacturing quality, and integration processes for the QMS/ QOS, ensuring that they are consistent, efficient, and effective.
- Lead auditing and certification activities for ISO and IATF for the client
- Assist in auditing activities at supplier as required to support the success of the organization
- Monitor and report on the quality systems performance, quality, and compliance, identifying and resolving any issues or risks.
- Provide guidance, coaching and training to quality systems users, fostering a culture of collaboration, innovation, and excellence.
- Support data mining and analysis activities to streamline data accuracy and management, particularly related to quality.
- Supports the implementation of relevant corrective actions, preventive actions and activities in striving for excellence.
- Supports and contributes to service requests regarding management system, processes, methods and tools as well as for training.
- Support/ lead special projects driving CI and Excellence relative to data collection and analysis.
- Support definition of quality systems relative to processes, methods and tools in collaboration with quality and cross-functional teams.
- Define and lead a team for our QOS and Q-Excellence programs.
What you bring to the team:
- The role will be expected to have the highest integrity, curiosity, resourcefulness and strive to exhibit a positive, growth and quality mindset. You will feel comfortable operating in a flexible and fast paced environment with a collaborative approach to achieving goals! You’ll also bring:
- Bachelor's degree in quality, engineering or related field.
- At least 8 years of experience in QMS and QOS systems management, preferably in the automotive industry.
- Good knowledge of quality systems, processes, methods, tools and standards, such as ISO 9001, IATF 16949, APQP, PPAP, FMEA, SPC, MSA, etc.
- Proven experience in QMS and QOS systems integration, support and validation
- Experience with integration with PLM, MES and ERP systems (Preferred)
- Excellent project management, problem-solving, and communication skills.
- Ability to work effectively with cross-functional teams and external partners.
- Passion for quality, innovation, and sustainability.
- Good communication and project management skills
- Excellent technical/procedural writing skills
- Highest level of integrity and the ability to make data-driven decisions.
- Ability to thrive in a dynamic, fast-paced start-up environment.
- VDA, ISO or IATF auditor experience required (certification preferred).