What are the responsibilities and job description for the Sales Development Representative position at ESET?
Summary
Sales Development Representative (SDR) qualifies leads and prospects and can as well develop leads. You'll initiate first contact , conduct outreach, and set up meetings for BDMs(in case of smaller customers follow sales process itself0. Your work lays the fundations for BDMs interactions.
Job Description
FUNCTIONAL RESPONSIBILITIES AND DUTIES
At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation.
Sales Development Representative (SDR) qualifies leads and prospects and can as well develop leads. You'll initiate first contact , conduct outreach, and set up meetings for BDMs(in case of smaller customers follow sales process itself0. Your work lays the fundations for BDMs interactions.
Job Description
FUNCTIONAL RESPONSIBILITIES AND DUTIES
- Identify and generate leads and prospects through various sources.
- Interact new prospects and existing clients (via telephone and emai) to qualify and process leads for sales opportunities.
- Manage and nurture leads to move them through the sales pipeline.
- Set appointments and follow up with prospects to advance the sales process.
- Collaborate with the sales team to develop strategies for achieving sales targets by qualifying leads and synchronizing with the needs of the team.
- Utilize CRM software to track and manage sales activities and customer interactions.
- Stay informed about market trends, industry developments, and competitive landscape.
- Keep up to date with the ESET product set, effectively communicate the value proposition and react to objections and competitive questions.
- Attend networking events and trade shows to foster relationships and uncover new leads.
- Provide regular reports on sales activities, progress, and results to management.
- Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education:
- High school, preferably in business, marketing, or a related field or relevant sales skills and a strong understanding of the sales process. Experience:
- Years of work experience: 5 Knowledge:
- Maintain a high level of professionalism and product knowledge to effectively represent the company.
- Product Knowledge: Maintain a high level of expertise about the company's products or services to confidently inform and persuade potential clients. Language:
- English – B1 Communication:
- Communication and Active Listening: Clearly articulate product value, ask insightful questions, and actively listen to prospects' responses to build rapport and trust.
- Demonstrate strong communication skills and the ability to persuade and influence potential clients. Managerial skills:
- N/A Personal characteristics:
- Prospecting and Lead Generation: Identify and target potential clients through strategic research and use of lead generation tools.
- Time Management: Organize daily tasks efficiently to maximize productivity and performance.
- CRM Proficiency: Utilize customer relationship management software to track and manage sales activities and customer interactions.
- Resilience and Follow-up: Persistently pursue leads and maintain consistent follow-up to advance the sales process.
- Willingness to be coached: Demonstrate a willingness to learn and adapt to feedback to improve skills and performance.
- Self-awareness: Understand personal strengths and areas for development to continuously improve sales techniques.
- Organization: Keep track of leads, appointments, and follow-ups to ensure nothing falls through the cracks.
- Curiosity: Show a genuine interest in learning about prospects' needs and how the company's solutions can address them.
- Overcoming Objections: Skillfully address and alleviate potential clients' concerns to move them closer to a sale.
At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation.