What are the responsibilities and job description for the Human Resources Generalist position at ESCO Group?
HR GENERALIST
Location: Marion, Iowa (In-Person)
Reports to: Director of Employee Experience
Status: Full-Time, Exempt
Typical Working Hours: 7:30 AM – 4:30 PM; with the ability to report at 7:00 AM on an as-needed basis.
May require extended hours including holidays and weekends due to the nature of ESCO’s client support model. Occasional travel to other ESCO offices or client sites may be required but generally does not exceed 10%.
Company Overview
Scintilla is a 100% employee-owned holding company founded in 2021, evolving from the legacy of ESCO Group founded in 1964. Our portfolio includes ESCO Electric, ESCO Automation, ESCO Power & Safety, and other specialized business units serving industrial and municipal clients.
We are proud of our employee-ownership culture, where every individual contributes to our success and shares in the rewards. With 175 employee-owners and more than 250 union electricians, our purpose-driven team continues to strengthen a shared services foundation that supports excellence and sustained growth across all business units.
Position Summary
The HR Generalist is responsible for supporting core employee experience processes and programs across the organization. This role ensures consistent execution of HR operations, compliance, and employee support while contributing to a positive and well-coordinated employee experience.
This position serves as a key resource for employees, supporting day-to-day needs while building knowledge across multiple areas including benefits, on-boarding, policy and procedure administration, and HRIS ownership. You will join a fantastic team consisting of the EE Director, EE Business Partner and Office Manager.
Key Responsibilities
Employee Support & Experience
- Serve as a primary point of contact for employees, providing guidance on HR policies, processes, and general inquiries
- Support the resolution of employee concerns
- Contribute to a positive, responsive, and consistent employee experience across the organization
HR Operations & Administration
- Maintain accurate employee records and manage data within HR systems
- Support HRIS updates, reporting, and documentation management
- Assist with onboarding and offboarding coordination
- Ensure compliance with company policies, procedures, and documentation requirements
Benefits & Employee Programs
- Assist with benefits administration including enrollments, changes, and employee communication
- Support open enrollment processes and vendor coordination as needed
- Help address employee questions related to benefits and escalate complex issues
- Event planning and coordination
- Success plan support for all new hires
Employee Relations & Compliance
- Support documentation and tracking of employee relations matters, including disciplinary actions and terminations
- Assist managers with employee relations situations and ensure proper documentation
- Employment verifications for current and former employees
- Unemployment activities, including claims, audits, and quarterly earnings
Recruiting & Talent Support
- Support recruiting efforts including scheduling, coordination of interviews, and candidate communication
- Participate in career fairs, onboarding activities, and other talent-related initiatives as needed
Continuous Improvement
- Assist with employee surveys and engagement initiatives, including data collection and analysis
- Identify opportunities to improve processes, documentation, and employee experience
- Support updates to policies, job descriptions, and employee communications
Education and Experience
- Bachelor’s degree in human resources or related field preferred
- 3 years of experience in Human Resources or related field
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines
- Experience handling confidential information with discretion
- Strong communication and coordination skills across teams
Desired Skills and Abilities
- Detail-oriented and process-driven
- Proactive problem solver
- Experience in HR operations, benefits, or employee relations
- Exposure to HRIS systems
- Highly organized and dependable
What success in this role looks like:
- Employees receive timely, accurate, and helpful support
- HR processes run smoothly and consistently
- Leaders receive clear guidance on HR processes, documentation, and basic employee relations, allowing them to manage their teams effectively.
- Compliance and documentation are accurate and complete
- Continuous improvement is demonstrated
- Strong collaboration within the Employee Experience team