What are the responsibilities and job description for the IT Network Specialist position at ERS Wireless?
About the Company
At ERS Wireless, we pride ourselves on delivering the finest wireless voice, video security, and data solutions in the industry, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Serving a diverse clientele, including police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, we provide reliable wireless technologies that facilitate clear communication, whether in everyday situations or emergencies. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization.
About the Role
We’re looking for a detail-oriented and technically skilled IT professional to join our team as an IT Network Specialist. In this role, you’ll ensure our network infrastructure remains secure, reliable, and optimized to support both internal operations and customer-facing systems.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.
- Troubleshoot and resolve networking issues to ensure minimal downtime and optimal performance.
- Assist with network design, implementation, and upgrades to meet evolving business needs.
- Configure, monitor, and maintain network security systems, including firewalls, VPNs, and related security devices.
- Ensure network data integrity and security through best practices and compliance with industry standards.
- Perform system backups, updates, and patches for network devices on a regular schedule.
- Provide support for internal and remote users, including troubleshooting connectivity issues.
- Collaborate with internal IT teams to integrate new technologies into existing systems.
- Maintain accurate network documentation, including diagrams, IP address assignments, and configuration records.
Qualifications
- Proven experience in network administration or IT support with a focus on networking.
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and troubleshooting tools.
- Hands-on experience with routers, switches, firewalls, and VPN technologies.
- Familiarity with network monitoring and management tools.
- Understanding of network security best practices and policies.
- Excellent problem-solving skills and clear communication abilities.
- Ability to work independently and collaboratively.
Preferred Skills
- Networking certifications such as JNCIA, CCNA, CompTIA Network , or equivalent.
- Experience with Juniper Networks products.
Pay range and compensation package
- Competitive compensation and comprehensive benefits package.
Equal Opportunity Statement
ERS Wireless is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected status.
If you are passionate about networking, technology, and making a real impact, apply today to join the ERS Wireless team!