What are the responsibilities and job description for the Government Account Manager position at ERS Wireless?
About the Role
We are looking for a Government Sales Account Manager to join our team and support growth across several counties in Northeast Indiana, with a focus on City & County Government, Police, Fire and EMS agencies. In this role, you’ll serve as a trusted advisor to existing clients while also uncovering new opportunities across your territory. You’ll promote Motorola Solutions’ suite of public safety technologies - including P25 radio systems, dispatch consoles, access control, video surveillance, and weapons detection systems. Your ability to navigate public-sector procurement cycles, understand agency pain points, and advocate for customer needs will be key to your success.
What You’ll Do
- Prospect and develop new business within city and county agencies, law enforcement, fire departments, emergency services, and local governments across several Northeast Indiana counties.
- Serve as a Customer Advocate, strengthening relationships with existing accounts and ensuring ongoing satisfaction and engagement.
- Promote Motorola Solutions’ portfolio, including:
- Motorola APX Series P25 Radio Systems
- Dispatch Consoles and Incident Management Platforms
- Access Control and Facility Entry Management Systems
- Video Surveillance Solutions
- Weapons Detection Technologies
- Respond to RFPs/RFQs and collaborate with internal teams to build effective proposals and pricing strategies.
- Stay current on public funding cycles, grant opportunities, and compliance regulations that influence government buying behavior.
- Collaborate with technical experts, sales engineers, and project managers to deliver customized, scalable solutions.
- Maintain accurate CRM records, territory plans, and account activity reports.
- Participate in sales planning meetings, industry trade shows, and ongoing product training to stay ahead of evolving technologies and public safety trends.
What We’re Looking For
- Education: Bachelor’s degree preferred; High school diploma or equivalent required.
- Experience: Previous experience in sales or account management, ideally in government, public safety, or B2G (business-to-government) environments.
- Familiarity with public-sector procurement processes, RFPs, and grant-based funding is highly desirable.
- Excellent relationship-building and communication skills, especially with command staff, government officials, and IT stakeholders.
- Proficiency in Microsoft Office Suite (CRM platforms a plus).
- Strong organizational skills and the ability to manage a long sales cycle with multiple stakeholders.
Who You Are
- Confident, customer-focused, and committed to public service.
- Strategic thinker who thrives in a consultative sales role.
- Adaptable and persistent—able to navigate complex procurement processes with professionalism and follow-through.
- Collaborative team player who values shared success.
- Passionate about making a difference in the communities we serve.
Compensation & Benefits
- Competitive Base Salary Commission Structure
- Monthly Vehicle & Phone Allowance
- 401(k) with Company Match
- Comprehensive Health, Dental, Vision, and Life Insurance
- Paid Time Off and Paid Holidays
- Professional Development Support & Product Certifications