What are the responsibilities and job description for the Support Staff position at Ernesto's?
Ernesto’s is seeking experienced and dedicated Support Staff to join our front-of-house team.
Located on the Lower East Side, Ernesto’s pays homage to the Basque region of Spain. Our ever-evolving menu offers a seasonal exploration of the region’s cuisine, complemented by a beverage program featuring natural and low-intervention Spanish wines, ciders, vermouths, specialty cocktails, and beers.
This role is essential to the guest experience and ideal for someone passionate about hospitality, detail-oriented, and eager to work as part of a high-performing team.
Requirements:
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Previous NYC restaurant experience in a support, runner, or busser position
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Strong communication skills and a team-first attitude
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Ability to remain organized and efficient in a fast-paced environment
Responsibilities:
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Support servers in delivering warm, attentive, and professional hospitality to every guest
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Maintain cleanliness and organization of the dining room throughout service
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Assist with resetting tables promptly and properly between guests
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Run food and beverage to tables efficiently and knowledgeably
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Ensure all guests are marked properly for each course
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Restock service stations, polish glassware, and maintain overall service readiness
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Stay informed about current menu offerings and ingredients, especially regarding allergens
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Notify servers or management of any guest needs or special requests
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Uphold all DOH sanitation standards and follow all safety procedures
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Assist with opening and closing duties as assigned
If you're committed to excellence, eager to learn, and thrive in a collaborative environment, we’d love to hear from you.
Apply now to join the Ernesto’s team.
Salary : $11