What are the responsibilities and job description for the Night Time Lodging Operations position at Erin Hills Golf Course LLC?
Job Summary
Position
Night Time Lodging Operations
3rd Shift
Part Time. Friday & Saturday Nights
- Job Description
The Night Managers primary responsibility but not limited to, attending to guests’ needs overnight, nightly surveillance of the property, checking in late arrivals and checking out early departures. The Night Managers secondary task include performing nightly cleaning duties in the clubhouse and any other small tasks as directed by supervisor. Must be a friendly positive professional with a desire to deliver outstanding customer service for all guests at Erin Hills. A task oriented individual who is able to be self-motivated and stay on task.
VII. Reports to:
- Golf Shop Manager
Responsibilities and Duties
Areas of Responsibilities
- Five Overnight Cottages Around Erin Hills
- Complete Lodge Building - excluding Irish Pub
- Village Club House -excluding dining room
- Keeping outside guests off the golf course
- Erin Hills Welcome Gate
Primary Responsibilities
- Answer any calls and take appropriate action to satisfy guest
- Grant Access to all individuals arriving on property who are expect to be there
- Anticipate and attend to overnight guests’ needs
- Maintain the security of the premises, alerting the proper authorities when needed
- Reports any maintenance issues to the Assistant Golf Shop Manager
- All guest complaints should be reported immediately to ensure quick resolution
- Ensure cleanliness of the Locker Rooms, Offices, Pub, Golf Shop, and Private Dining Rooms
- Check-in any late arrivals that arrive after golf shop closes
- Check-out any guest leaving the property before the hours of 5:30 AM
- Responsible for doing daily duties to ensure the overall quality of guests experience
- Perform End-of-day procedures and daily reports for department heads
Personal Qualifications
- Genuine customer service skills
- Self-motivated while maintaining excellent time management
- High School Graduation or GED
- Attention to detail with Knowledge of basic cleaning procedures
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
Language:
- English (Required)
Ability to Commute:
- Hartford, WI 53027 (Required)
Ability to Relocate:
- Hartford, WI 53027: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22