Join the DermFx Family as a Patient Coordinator / Medical Assistant!

Do you love skincare, aesthetics, and helping people feel their absolute best? Are you energized by a fast-paced environment where no two days are the same? If so, DermFx might be your perfect match.

We're looking for a full-time Patient Coordinator / Medical Assistant to join our Newport Beach team. This role is ideal for someone who loves creating exceptional patient experiences, thrives on teamwork, and wants to grow in the exciting world of medical aesthetics.

At DermFx, we're more than a medspa—we're confidence builders, skincare enthusiasts, and beauty industry leaders. Every day, we help our patients look and feel amazing, and we have a lot of fun doing it.

Compensation: $18-$22/hourly range

Benefits Offered for full-time employees:

• Weekend differential
• Health, dental, vision insurance
• Profit-sharing
• 401k
• Vacation and Sick time per year

Schedule Options: alternative work week schedule consisting of 4 10-hour shifts per week
Sunday–Wednesday
OR
Wednesday–Saturday

Weekend availability is required because that's when the magic happens!

What You'll Be Doing

Front Office Responsibilities

• Welcome every patient with warmth, professionalism, and a smile
• Answer phones, schedule appointments, and provide exceptional customer service
• Check patients in and out while ensuring a seamless experience
• Process payments and manage transactions through our POS system
• Educate patients on our services, products, and treatment offerings
• Ensure all required consent forms and paperwork are completed accurately

Back Office Responsibilities

• Capture stunning before-and-after photos to document patient results
• Prepare treatment rooms and maintain impeccable cleanliness and sanitation standards
• Assist providers during aesthetic procedures, laser treatments, and injectable appointments
• Apply numbing cream and help patients feel comfortable before treatments
• Review patient charts and provider notes to ensure smooth patient flow
• Maintain accurate medical records and documentation

Bonus Points If You Love...

• Medical aesthetics
• Skincare education
• Building relationships with patients
• Celebrating amazing treatment results
• Luxury-level customer service

Why DermFx?

At DermFx, we believe confidence is powerful.

Our team is the heart of everything we do, and we're committed to creating an environment where employees can grow professionally, build meaningful relationships, and make a real impact in our patients' lives.

When you join DermFx, you're joining a team that values:

• Collaboration and teamwork
• Professional growth and development
• Exceptional patient care
• Positive energy and accountability
• Community involvement
• Celebrating wins together

We're looking for people who bring great attitudes, strong work ethic, and a passion for helping others feel confident in their own skin.

Ready to Glow With Us?

If you're passionate about aesthetics, love delivering outstanding experiences, and want to build a career with an industry-leading team, we'd love to meet you.

Apply today and discover why DermFx is one of Southern California's favorite destinations for beauty, confidence, and results.

Your future looks beautiful at DermFx.

What We're Looking For

Preferred Qualifications

• Medical Assistant Certification (preferred)
• MedSpa, dermatology, plastic surgery, or aesthetics experience (preferred, at least 1 year)
• Experience with skincare brands such as Alastin, SkinMedica, or ZO Skin Health (a major plus!)
• Bilingual candidates are encouraged to apply

Required Skills

• Minimum 2 years of customer service or sales experience
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Exceptional attention to detail
• Professionalism, empathy, and problem-solving abilities
• Comfort handling patient concerns with confidence and care
• Experience with Microsoft Office (Outlook, Teams, Excel) and EHR systems is a plus

Education

• High School Diploma or equivalent required
• Bachelor's Degree preferred

DermFx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All employment decisions are made without regard to any characteristic protected by federal, state, or local law.