PrEP/ HCV Patient Navigator (Hybrid)

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Lending Hands for Life team! The Patient Navigator builds individual and community capacity through outreach, education, counseling, and advocacy. Using referrals and agency data, they identify people who are HIV , HepC , or at risk and not in care, and work to reengage them in medical services through calls, texts, letters, home visits, and other outreach methods.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

*Compensation is based on each candidate’s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Provide accurate information to clients about living with HIV/HepC or taking PrEP, including how to prevent transmission, the benefits and challenges of care and treatment, and available services and how to access them. Deliver health information using culturally appropriate terms and concepts.
• Accompany patients living with HIV and/or HepC and those patients vulnerable to HIV and HepC to medical or social service appointments as needed.
• Provide informal counseling, support and follow-up to clients. Help people understand their health condition(s) and develop strategies to improve their health and well-being.
• Assist with patient navigation, benefits enrollment, and health education.
• Link vulnerable populations to health care/social service resources.
• Assist clients with enrollment or re-enrollment in medical care, medical benefits programs and other benefits for which they are eligible.
• Facilitate communication and client empowerment in interactions with health care/social service systems.
• Plan and facilitate patient educational groups.

Education

• High School diploma or equivalent required
• A minimum two years of work experience in health, social or community services preferred.

Skills and Knowledge

• Bilingual in fluency (English/Spanish) strongly preferred (May be required to assist or work with non-English/Spanish only speaking patients and/or guests). 
• Local travel is required for the position. 
• CPR certification required.
• Verbal and written communication skills, including high level of comfort presenting to groups.
• Microsoft Office computer skills desired.

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.

Salary : $19 - $23