Account Specialist

Definition of Class

• Under general supervision, these employees are responsible for specialty functions within Domestic Relations. These clerical functions include: IRS, DeNovo Court, Bench Warrants, Interstate, Finance and Accounting.

Duties & Responsibilities

• Prepares documents and reviews material for accuracy of information and compliance within the regulations of the function. Enters data on PACSES (Pennsylvania Child Support Enforcement System) and maintain the integrity of client cases. Assists the Domestic Relations staff with questions relating to the function and advise management of any changes in requirements. Coordinates any special projects within the function under the guidance of the Supervisor/Senior Officer.
• The above statements reflect the general details considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.

Knowledge, Skills, & Abilities

• Thorough knowledge of the screens and procedures of PACSES (Pennsylvania Child Support Enforcement System) as well as clerical processes the specialty function. Capability to work independently, maintain the necessary clerical records, and assist in preparing accurate reports. Ability to exercise good judgment, courtesy, and tact while dealing with the clients, giving and obtaining information, and in making proper disposition of problems.

Minimum Requirements

• High School Diploma or GED

Preferred Qualifications

• 2 years of experience in Domestic Relations preferred but not limited to.
• Courses in keyboarding and computer business software.

Conditions Of Employment