Crew Leader/Supervisor

POSITION: Crew Leader
FACILITY: Erie Insurance Arena
STATUS: Full-Time, Non-Exempt
REPORTS TO: Operations Manager
PAY RANGE: $15.00 – $21.00 per hour

Lead the Team That Transforms Erie’s Biggest Events

Do you thrive in a fast-paced, hands-on environment where leadership, problem-solving, and teamwork come together? Join us as a Crew Leader at the Erie Insurance Arena and help oversee the behind-the-scenes work that brings our concerts, games, and special events to life.

This full-time position is perfect for someone with supervisory experience who takes pride in working hard, staying organized, and making sure every event setup is safe, smooth, and on schedule.

Key Responsibilities

As a Crew Leader, you'll help manage day-to-day operations at the Erie Insurance Arena while leading a team of part-time operations crew members:

• Event Changeovers: Lead and assist in transforming the arena for various events—moving furniture, equipment, flooring, and staging elements.

• Crew Supervision – Direct part-time operations staff during event setup and teardown, ensuring tasks are completed safely, efficiently, and correctly.

• Maintenance Support – Assist with basic repairs including carpentry, plumbing, electrical, painting, and general upkeep of the facility.

• Equipment Use – Safely operate forklifts, power tools, pallet jacks, and other tools and machinery as needed.

• Zamboni Operations – Operate the Zamboni for applicable events (training provided if needed).

• Snow & Ice Removal – Maintain clear walkways, entrances, and event access points during winter weather.

• Event Leadership – Act as point-of-contact during events, responding to needs and communicating with other departments and event producers.

• Resource Management: Use time, tools, and people efficiently to support event timelines and ensure safe, effective operations.

• Safety & Cleanliness – Ensure all areas meet safety standards and are clean, organized, and guest-ready.

What We’re Looking For

· Must be 18 years or older

· Must have prior supervisory experience

· Must have a valid driver’s license and reliable transportation

· Must be able to operate or learn to operate the Zamboni

· High school diploma or equivalent required; vocational/technical training is a plus

· Working knowledge of basic facility repairs – plumbing, carpentry, electrical, etc.

· Must be able to lift up to 50 lbs, and work on your feet for extended periods

· Must be able to work a flexible schedule, including nights, weekends, holidays, and rotating first/second/third shifts

· Comfortable using hand tools, power tools, forklifts, and related equipment (training provided)

· Experience with general repairs, custodial work, or event logistics is preferred

· Must be dependable, team-focused, and capable of working under pressure

Why You’ll Love Working with Erie Events

We believe in recognizing hard work, celebrating accomplishments, and supporting our team both on and off the job. Perks and benefits include:

• Competitive Wages – Paid biweekly
• Healthcare Options – Medical, dental, vision, and prescription drug plans
• Prescription Reimbursement Program
• Employer-Paid Benefits – Life insurance, short-term and long-term disability
• Voluntary Insurance – Additional life insurance available
• Flexible Spending Plan
• Paid Time Off (PTO) – Available to both full- and part-time employees
• Holiday Pay – 11 different holidays
• Paid Parental and Caregiver Leave- 12 weeks for parental and 6 weeks for caregivers
• Supplemental Pay Opportunities
• Flexible Scheduling
• Employee Referral Program- Earn up to $200 per referral
• Complimentary Tickets Program – Enjoy concerts, shows, and more across our venues
• Employee Assistance Program – 100% confidential support
• 457 Government Retirement Plan
• Annual Employee Appreciation Events
• “Behind the Scenes” Recognition Awards
• Daily Pay - Tap into a percentage of your earned wages after completing a shift!

Diversity & Inclusion

At Erie Events, we are committed to creating an inclusive workplace where everyone feels welcome and valued. We are proud to be an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

Ready to lead the crew that keeps Erie Events moving?
Apply today and help us make every game, concert, and show unforgettable at the Erie Insurance Arena!

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• After school
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Work Location: In person

Salary : $15 - $21