Burch's Shoes and Outlet Assistant Manager

Burch's Shoes & Outlet 1 Club Road Eugene, OR 97401

Our Store Assistant Manager helps maintain the superior level of customer service Burch's is known for. You'll not only assist in managing a best-in-class store and sales team but will also become an expert in footwear and foot health. You'll be able to share your knowledge with customers and staff to provide the best level of service possible. The Assistant Store Manager will work closely with the Store Manager and assists in day-to-day store operations.

Burch's has been a part of the community since 1935. It is part of a family-owned, Pacific Northwest company that has proudly served the footwear needs of our local communities for decades. Join our team and embrace our mission - making people feel comfortable by doing the right thing.

What We Offer

• A Full-time position (30-*40 hours per week)
• Training rate of $18.00 per hour.
• Upon completing the training period, this position converts to 12 % commissions on net personal sales, with no cap on earnings.
• A guaranteed minimum hourly rate of pay
• Paid Vacation and Sick Time for all employees
• Private Paid Family and Medical Leave Policy
• Health, Dental and Vision insurance plans available to full-time employees
• Elective polices from AFLAC and Whole Life from MassMutual available
• Discretionary Profit Sharing Plan
• 401k plan. Company matching 100% up to 4% of plan year compensation
• Support & education for individual success
• Bonus opportunities every 90 days
• Generous Employee Discount
  
  

WHAT YOU"LL DO:

• Open and close the store location.
• Store merchandising
• Maintaining excellent customer service
• Assisting with team communication and morale
• Staff training and supervision
• Inventory management
• Processing and reporting sales transactions
• Store maintenance
• Ensure the store is clean, orderly, and presentable to company standards.
• Maintain a high level of personal sales setting the pace on the sales floor.
• Monitor the actions of each team member to see the same care and consideration are given to each valued customer.
• Inform the staff and customers of any current promotions.
• Create a Daily Action Plan with sales goals, stock, and maintenance assignments.
• Assist the manager with employee training and development, ensuring each team member is onboarded in a consistent manner and remains engaged and positive.
• Have an in-depth understanding of all of the point-of-sale operations, which are vital to the efficient running of the store.
• Ensure accurate processing of each day's transactions and inventory.
• Respond to internal and external requests courteously and efficiently.
  
  

We're Looking For

• An industrious individual who is eager to meet the needs of their team and customer.
• A professional at all times regarding personal and store appearance, as well as team and customer interactions.
• A good communicator with an emphasis on making outstanding first impressions.
• Someone whose goal is ensuring customer satisfaction regardless of the circumstances.
• An individual who work well under pressure and handle multiple tasks at once.
• A team player first while assisting with leading and managing a team.
• A person able to utilize technology efficiently and effectively.
• Someone continually interested in learning more about the products and procedures that serve our customers best.
• A professional able to identify and solve problems professionally as they arise.
  
  

Experience

• 1 year retail sales experience required
• 6-12 months supervisory experience preferred