What are the responsibilities and job description for the Senior Product Manager position at Eraser Clinic Laser Tattoo Removal?
Careers
Senior Product Manager
Austin, TX, | ( Full Time )
Apply Now
About Removery
Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys.
Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 2 million successful treatments to date – we’ve raised the standard for the entire industry.
Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.
Position Overview
Removery is looking for a Product Manager to own the strategy, roadmap, and execution of digital products that power our client experience and studio operations. Sitting within the Product & Technology organization and reporting to the Chief Systems and Digital Officer, this role sits at the intersection of client experience, operational efficiency, and enterprise systems.
You will partner closely with Marketing, Operations, and the Contact Center to define and deliver digital experiences across web, mobile, CRM, and in-studio platforms, from the moment a client books their first appointment through their full treatment journey.
This is a high-impact, hands-on role for someone who is equally comfortable writing a product requirements document, digging into data to understand user behavior, and aligning cross-functional stakeholders around a shared roadmap.
Key Responsibilities
Product Strategy & Roadmap
You will be part of a supportive and close-knit team and given the opportunity to perform purposeful work. Removery is proud to offer a competitive salary, based upon experience, in tandem with a competitive benefits package for FT associates including:
We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, currently, we are not sponsoring any Visas.
Equal Opportunity Employer
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster Eng_Es.pdf
Senior Product Manager
Austin, TX,
( Full Time )
Apply Now
Similar Positions
We’re adding new jobs all the time, so check back often. Don’t see what you’re looking for but think you’d be a great fit? Send your resume to careers@removery.com
Title Location Type Senior Product Manager Austin, TX, Full Time CareersView Details SEO Manager Austin, TX, Full Time CareersView Details
Apply for Senior Product Manager
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Frequently Asked Questions
How much does tattoo removal cost?
When calculating the price of a tattoo removal, we consider your tattoo's unique shape and size. To ensure an accurate cost, we measure the tattoo using a grid system — which is why our free consultations are the best way to set cost expectations. We offer several payment options to fit your budget including complete removal packages with the option for easy financing. You can learn more about pricing and services here
Can you completely remove a tattoo?
The short answer is, yes, our laser technology can completely remove most tattoos. But depending on the specific characteristics of your tattoo, our certified laser technicians will discuss what level of removal is possible.
How long does it take to remove a tattoo?
Our technicians will create a personalized treatment plan just for you, but most tattoos can be fully removed within 10-12 visits, with sessions scheduled six to eight weeks apart. We'll help you establish realistic expectations based on your criteria.
Senior Product Manager
Austin, TX, | ( Full Time )
Apply Now
About Removery
Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys.
Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 2 million successful treatments to date – we’ve raised the standard for the entire industry.
Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.
Position Overview
Removery is looking for a Product Manager to own the strategy, roadmap, and execution of digital products that power our client experience and studio operations. Sitting within the Product & Technology organization and reporting to the Chief Systems and Digital Officer, this role sits at the intersection of client experience, operational efficiency, and enterprise systems.
You will partner closely with Marketing, Operations, and the Contact Center to define and deliver digital experiences across web, mobile, CRM, and in-studio platforms, from the moment a client books their first appointment through their full treatment journey.
This is a high-impact, hands-on role for someone who is equally comfortable writing a product requirements document, digging into data to understand user behavior, and aligning cross-functional stakeholders around a shared roadmap.
Key Responsibilities
Product Strategy & Roadmap
- Define and maintain a prioritized product roadmap that supports Removery's growth goals, studio expansion, and evolving client needs.
- Translate business objectives set by the CSDO and Senior Leadership Team into clear product initiatives with measurable outcomes.
- Balance short-term delivery with long-term platform scalability as Removery expands domestically and internationally.
- Own the end-to-end digital client journey — booking, communications, treatment follow-up, payments, and loyalty — across web, mobile, and CRM.
- Identify friction points in conversion funnels and drive improvements through continuous discovery, testing, and iteration.
- Ensure digital products meet high standards for usability, accessibility, reliability, and performance.
- Partner with Operations and studio teams to understand workflows and identify opportunities where product improvements can drive studio productivity and efficiency.
- Contribute to the product thinking around in-studio technology, scheduling systems, and staff-facing tools.
- Work daily with Engineering, Design, Marketing, and Operations to move initiatives from discovery through delivery and measurement.
- Serve as a clear communicator of product decisions, tradeoffs, and progress to stakeholders at all levels.
- Partner with the data and analytics team to ensure products are instrumented correctly and outcomes are tracked against defined KPIs.
- Collaborate with the CSDO and technology team on product decisions involving third-party platforms (e.g., Salesforce, booking systems, payment integrations).
- Provide input on build vs. buy decisions and help evaluate new tools and platforms.
- Bachelor’s degree in Computer Science, Business, Information Technology or related field from an accredited college or university (or equivalent professional experience); Master’s degree preferred
- A minimum of 4 years of product management experience, preferably in a consumer-facing or multi-location services environment.
- Demonstrated ability to own and ship products end-to-end, from discovery through launch and iteration.
- Experience working with CRM, booking, or e-commerce platforms is a plus.
- Familiarity with enterprise systems environments (ERP, CRM, payment systems) is helpful but not required.
- In-depth knowledge of web and mobile technologies, cloud infrastructure, and data management
- Experience with agile development methodologies and project management tools
- Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.
- Knowledge of security & compliance frameworks such as PCI, HIPAA & NIST
- Experience with Cyber Security planning, Security Roadmap, Risk Management & Incident Response
- Highly skilled in Microsoft Cloud, SalesForce, and SQL
- Multi-Unit experience preferred
- Start-up experience preferred
- Security Certification preferred (CISSP or CISM)
You will be part of a supportive and close-knit team and given the opportunity to perform purposeful work. Removery is proud to offer a competitive salary, based upon experience, in tandem with a competitive benefits package for FT associates including:
- Comprehensive Medical, Dental, and Vision with HRA option, STD and LTD
- 50K in Life Insurance, at no cost to you! Plus, the option to purchase more.
- Flexible Paid Time Off
- Paid Parental Leave
- Eight (8) company paid holidays
- 8 hours of paid volunteer time per year
- 401K with generous Company Match
- Team Member Referral Bonus Program
- Employee Assistance Program
- Collaborative work environment with an amazing culture committed to diversity and inclusion.
We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, currently, we are not sponsoring any Visas.
Equal Opportunity Employer
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster Eng_Es.pdf
Senior Product Manager
Austin, TX,
( Full Time )
Apply Now
Similar Positions
We’re adding new jobs all the time, so check back often. Don’t see what you’re looking for but think you’d be a great fit? Send your resume to careers@removery.com
Title Location Type Senior Product Manager Austin, TX, Full Time CareersView Details SEO Manager Austin, TX, Full Time CareersView Details
Apply for Senior Product Manager
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We will reach out to you shortly.
Something about the next steps and what to expect. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Frequently Asked Questions
How much does tattoo removal cost?
When calculating the price of a tattoo removal, we consider your tattoo's unique shape and size. To ensure an accurate cost, we measure the tattoo using a grid system — which is why our free consultations are the best way to set cost expectations. We offer several payment options to fit your budget including complete removal packages with the option for easy financing. You can learn more about pricing and services here
Can you completely remove a tattoo?
The short answer is, yes, our laser technology can completely remove most tattoos. But depending on the specific characteristics of your tattoo, our certified laser technicians will discuss what level of removal is possible.
How long does it take to remove a tattoo?
Our technicians will create a personalized treatment plan just for you, but most tattoos can be fully removed within 10-12 visits, with sessions scheduled six to eight weeks apart. We'll help you establish realistic expectations based on your criteria.