Mobile Heavy Equipment Diagnostics Technician

You start your morning by opening work orders on a tablet, pulling live data from a wide range of machine makes and models. With real-time insights from our proprietary T3 platform, you pinpoint root causes fast, line up the right parts, and map out the corrective action. By midday, you’re on-site at a customer job, performing troubleshooting on diesel, hydraulic, electrical, and complex mechanical systems. In the afternoon, you wrap repairs, verify performance, close documentation, and mentor a junior tech on best practices — all while keeping safety at the forefront.

• Diagnose and repair rental and customer-owned heavy equipment — diesel, hydraulic, electrical, and mechanical systems — with independent problem-solving
• Comfortably use laptops/tablets to create, assign, and monitor work orders, pull machine data, and track service intervals
• Order parts and coordinate pick-up/delivery of equipment and components as needed
• Keep accurate daily electronic records of work performed
• Coach and support less-experienced technicians when needed
• Travel to customer sites for field service; maintain a clean, professional service vehicle
• Apply safe work practices; OSHA knowledge preferred
• Participate in year-round, company-provided OEM training
• Pitch in with additional duties as assigned

We put people first and power them with technology. Our T3 platform doesn’t just run the business — it makes your work safer, smarter, and more connected. Join a team of problem-solvers, go-getters, and builders who take pride in doing meaningful work and building something special.

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply*
• Competitive compensation
• Full medical, dental, and vision for full-time employees
• Generous PTO plus paid holidays
• 401(k) with company match
• Tool and boot reimbursements (role dependent)
• Gym stipend and wellness programs where you can earn PTO and prizes
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time each year
• Career growth, leadership training, and professional development
• Access to industry-leading diagnostic tools

You bring grit, humility, and heart — and you see change as a chance to improve. You thrive in a fast-paced, mission-driven environment and enjoy turning tough problems into smart solutions.

• Look at challenges as opportunities
• Embrace continuous improvement
• Bring energy, effort, and optimism every day

• Owns tools appropriate for the role
• Advanced mechanical aptitude and strong tool proficiency
• Deep knowledge of construction equipment and the ability to interpret schematics/diagrams
• Excellent customer service, teamwork, and written/verbal communication

• High school diploma required; trade school certification preferred
• Experience in field service, maintenance, and repair preferred
• Valid driver’s license and acceptable driving record; must be at least 21 to operate a company vehicle

• Able to move, stand, stoop, and bend freely
• Able to lift up to 50 lbs as needed
• May need to be clean shaven to access certain customer worksites

This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen